Weekdays between 8:00 – 16:30 (earlier by appointment).

Address: Unit 1a Bridge works, Kingston road, Leatherhead KT22 7SU located down the side road after the Leatherhead car wash.

Tel: +44 (0)1372 372 766

Our partner shops would all be happy to receive your built bike or frame on our behalf, please call ahead to make an appointment.

If you are shipping an item to us from outside the UK, please contact us before shipping anything!

You will need to complete the customs documentation and mark the item as “Temporary Export (Repair and Return)”. This is very important as it will show HM Customs and Excise that the item is not remaining in the UK.

Also please contact us for our EORI number which can be added to the customs documents and might assist with quicker processing.

Do not forget to include a Commercial Invoice. The value you enter here on the customs forms will affect the amount HM Customs and Excise charge in relation to import duties. This could be between 26-30% of the value. If we are charged any import duties or disbursements these will be charged onto you, unless we are able to get them re-imbursed. We reserve the right to charge an admin fee for any extra administration we undertake into clearing your item to you.

It is your sole responsibility to organise the shipping to and from the UK, we will not oversee this. Upon arranging the return of your goods, please email the documents needed for exit to support@carbonbikerepair.co.uk so that we can attach it to your box