JOB VACANCY: TRAINEE CARBON REPAIR TECHNICIANS

Carbon Bike Repair is a premier carbon fibre bicycle repair, paint restoration and respray company based in Leatherhead, Surrey and we are looking to take on a permanent Trainee Carbon Repair Technician. All training will take place in-house, this is a great opportunity for someone looking for a career in carbon composites.

We are looking for a bright enthusiastic person who is not afraid to learn and progress. The candidate must be willing to learn new skills, manage themselves and work in a small team. CBR is a great place to work. The production team is comprised of both experienced and training staff. We always look forward to considering new talent to partake in our amazing company.

The role will include the following tasks:

  • Prepare frames for carbon repair.
  • Repair damaged carbon on bicycles
  • Assist with inspecting and identifying fractures, damage, and wear on bicycles.
  • Follow job sheet instructions.
  • Will be trained in the use of power tools or manual tools to cut / shape / drill / saw / grind / sand as required in repairing bicycles.

As the work is detailed you will receive training in house. You will also be required to carry out other workshop duties and general housekeeping, such as cleaning and tidying your workstation. You will need to work closely with all members of staff to ensure the bicycle’s journey from beginning to end is efficient and meets the companies’ standards.

Our current working hours are Monday to Friday 8:00am-4:30pm with 1 hour for lunch.

Essential Skills & Qualification:

  • Experience in the use of manual and power tools.
  • Previous experience in repairing / craft making / construction / spray painting an advantage, however on-site training will be provided. Must have a willingness to learn.
  • Reasonable English communication skills.
  • Hardworking, honest, and highly motivated with a friendly positive attitude
  • Methodical with a high level of accuracy and attention to detail.
  • Hands on, ‘can do’, proactive approach with the ability to use your own initiative.
  • Punctual and tidy.

Salary: Starting salary will be approximately £16,000 to £19,000 per annum, dependant on experience and qualifications.

If you are interested in this position, please email your CV and a brief covering letter to jobs@carbonbikerepair.co.uk

Trainee Carbon Repair Technician

JOB VACANCY: VIDEO EDITOR

Carbon Bike Repair is a premier carbon bicycle repair and paint restoration company based in Leatherhead, Surrey and Johannesburg, South Africa. The company is building a professional YouTube channel to compliment the amazing repair and paint work undertaken in both regions and now is searching for an ambitious person to help develop and run this new venture at the CBR studio facility in Leatherhead.

We are looking for an enthusiastic video editor with skills in filming, webcasts and a basic level of directing. The candidate should be comfortable working in a flexible environment both taking instruction from the DP yet being able to manage themselves and their workload. The role will develop into bigger opportunities as the global channel expands and your ability to learn on the job will be key.

The primary role will involve:

  • Working closely with the DP and administration team on content.
  • Assisting in organising and scheduling the filming of processes in relation to the content.
  • Setup and assist in the capturing of time lapse and real time filming projects.
  • Editing content.
  • Schedule and maintain strict broadcast scheduling on YouTube and social media channels.
  • Liaise with attendees for webcasts and studio guests.
  • Assist in updating social media channels with supplied content.

This will be a dynamic hands-on role, which will develop to suitably match your best skill set to ensure the healthy growth of the channel.

Our general working hours are Monday to Friday 8:30am-5:00pm but some time flexibility may be required to match broadcast schedules. We are offering the role either as a fixed term contract or permanent.

Essential Skills & Qualifications:

  • Excellent spoken and written English communication skills.
  • Methodical with a high level of accuracy and attention to detail.
  • You will need to show examples of your previous work.
  • Experience in Premier Pro and other Adobe programs an advantage.
  • Hands on, ‘can do’, proactive approach with the ability to use your own initiative.
  • A motivated person with a friendly positive attitude.
  • Organised with excellent time management skills and an ability to prioritise.
  • Interest in the bicycle industry or as a hobby is a plus but not essential.

 Salary:  from £18,000 – £23,000 per annum, dependant on experience and qualifications.

If you are interested in this position, please email your CV and a brief covering letter to jobs@carbonbikerepair.co.uk

CBR Video Editor

JOB VACANCY: CUSTOMER SERVICE ASSISTANT / ADMINISTRATOR

Carbon Bike Repair is a premier carbon bicycle repair and paint restoration company based in Leatherhead, Surrey. Due to our ever-growing workload, we are looking at expanding our administration team by hiring a Customer Administrator Assistant / Administrator.

We are looking for a bright enthusiastic person who is not afraid to learn and progress. The candidate must be willing to learn new skills, manage themselves and work in a small team. CBR has a positive attitude with a good team of people both experienced and developing bike related knowledge. We always look forward to engaging new talent to partake in our fast-growing company.

The primary role will involve:

• Providing an administrative service to customers and to the team.
• Booking in bicycles with accurate details of work tickets in our ticketing system.
• Liaising with customers to schedule collection and delivery times by email / phone.
• Packing / unpacking boxes and arranging couriers.
• Assisting the delivery manager to achieve the teams targets.

This is a dynamic hands-on role, you will be asked to perform other duties outside of your primary role to ensure the smooth running of the Company.

Our current working hours are Monday to Friday 8:30am-5:00pm.

Essential Skills & Qualifications:

• Excellent spoken and written English communication skills is essential.
• Methodical with a high level of accuracy and attention to detail, is essential.
• Previous experience working in a customer service / admin role, handling emails and telephone communications as well as in-store interactions with customers.
• Experience of MS Office is essential (Outlook, excel, word etc). Any additional experience with ticketing software is desirable but not essential.
• Hands on, ‘can do’, proactive approach with the ability to use your own initiative.
• A motivated person with a friendly positive attitude.
• Organised with excellent time management skills and an ability to prioritise.• Interest in the bicycle industry or as a hobby is a plus but not essential.

Salary: from £18,000 – £22,000 per annum, dependant on experience and qualifications.

If you are interested in this position, please email your CV and a brief covering letter to jobs@carbonbikerepair.co.uk

Customer Service Assistant / Administrator

Banish the 2020 Blues, Prepare for a Better 2021

Banish the 202o Blues, Prepare for a Better 2021!

2020 Christmas Opening Hours

What Can And Cannot Be Repaired On Carbon Wheels?

Whilst clearly we can repair most areas of damage on a carbon frame, can the same be said for carbon wheels? Carbon wheels are certainly a lot more subjective in terms of whether a repair is viable, but we can effect repairs to some areas.

The areas that we generally can’t repair are fracturing to the brake track (on a rim brake wheel), the bead area and spoke hole areas. As rider safety is our first priority, these specific areas are very difficult to test to the limits with non-destructive testing. As such, we do not undertake these repairs.

In terms of fracturing, we can generally repair any other area, as long as it doesn’t go into any of the above areas. We have successfully repaired many types of damage to rim fairings for example.

If you have cosmetic or other damage, we generally treat each case on its own merits. Perhaps email in with your issue first and we can advise from there.

We sometimes get requests where a brake track has warped after heat build-up going down a descent. We can generally help here but we need to ascertain how warped the brake track is and make a judgement from there.

So if you do manage to damage your carbon wheels, before you bin them or just go for a straight replacement, why not get in touch with us first to see if we can help?

The Importance Of A Stripped Frame

If you have ever enquired for a quote or had a repair or restoration work carried out by CBR, you’ll know that we require a completely stripped and clean frame to work on. We can, of course, strip it for you. Yes, even little things such as bottle cage bolts, hangers, cable guides and bearings need to be removed! Whilst perhaps you might think of this as somewhat over the top with some of the modern designs out there (I’m thinking integrated front ends, frames with convoluted cable routing to name but a few examples), there are various logical reasons why this is required.

During the repair and restoration process, your frame is hung in various mounts to allow it to be worked on at different angles. Both the carbon and spray departments have specific jigs and during transitionary phases between and during each departmental stage, we employ storage racks. With the amount of frames we have here at CBR, we have to be extremely thorough and organized to run a coherent operation.

Your frame will be cured at various points during the repair process. We have a specialist curing system that allows a more efficient operation in that they cure quicker than just hanging them to dry for a few days. Curing may also adversely affect the finish on components left on the frame if it wasn’t fully stripped.

Your frame will also be going into a spray booth. When the spray team work, they have to carefully mask the entire frame, which is a time-consuming process. If components are not removed, it makes masking more difficult and there is a greater chance of overspray.

We hope this article has provided more insight into our processes and why we require a stripped frame. If you are unable to strip the frame fully yourself, we also have a fully equipped workshop here at CBR with Cytech-qualified expert mechanics. Alternatively, you could use your trusted local bike shop. If you are going to part-strip the frame yourself and let us do the rest, as some customers do, please note that we require the wheels if you would like us to set your gears and brakes up.

Supporting our NHS Heroes – 15% Discount!

Carbon Bike Repair Ltd are offering all NHS staff 15% off any carbon fibre repair, paint restoration and / or servicing.

The discount will be added to the final invoice. You will need to show us your NHS ID card to qualify for this discount.

This offer excludes any replacement parts or components, full resprays, courier / postage fees, and cardboard boxes.

This offer is only valid on authorisations received on the ‘final’ estimates (i.e. we have your bike in our possession and have seen the damage) up to and including 10th June 2020.

 

WE HAVE RE-OPENED!

Having considered the amount of carbon work we have on hold, we have decided to re-introduce a small team to clear the backlog as quickly, and as safely as possible. Please understand that this lockdown has, and is still, causing some lead time delays. The good news is we are back and plugging through the workload. We can also mechanically service your bike without delay.

Please call (01372 372766) or email us (info@carbonbikerepair.co.uk) us if we can help sort your bike out before we get busy again. We are available from 9 am – 3pm, Mon to Fri until further notice.

If you have to visit us at our premises please can you call us ahead of time and we ask you to remain outside and a member of staff will attend to you. Please remember to practice social distancing of 2 meters at all times.

Wishing you all good health and happy riding during this lockdown!

CBR TEMPORARILY CLOSED

AN IMPORTANT MESSAGE FROM OUR DIRECTOR, ROBERT GRANVILLE

Having explored every option, it is with a heavy heart that CBR will temporarily close due to the Coronavirus with immediate effect.

We will be closed for the remainder of the 3 week lockdown period as specified by the UK Government on 23 March 2020.  The most important thing is for everyone to stay safe and well.

We will still be available via email so please contact us on info@carbonbikerepair.co.uk if you would like to pre-book or ask a carbon / paint question.

Please do not travel or courier any bicycles to us as we will not be available onsite to accept deliveries.

Please be assured that if you have any outstanding repairs or resprays with us, these have been placed on hold and will be completed as soon as possible on our return.

My team members and our customers health is of upmost importance and we thank you for your continued support and co-operation.

Please stay safe and I wish you all good health!
Robert