WELCOME

TO THE UK’s PREMIER CARBON BIKE REPAIR AND RESPRAY CENTRE

Our one-stop bike hospital attends to a huge range of structural
and mechanical problems dedicated to getting you safely back on the road as quickly as possible.

7596

REPAIR TICKETS RAISED

CURRENT WORKSHOP LEAD TIMES

Lead times vary depending on the type of work being carried out.
Not fast enough? Our express service might be what you need. Please contact us for more information.

UPDATE

Please understand that the Coronavirus lockdown has, and still is, causing some lead time delays.
We are working to reduce these as quickly as possible.

10 DAYS

HEALTH CHECK

2 - 3 WEEKS

REPAIR ONLY

4 - 5 WEEKS

REPAIR & PAINT

5 DAYS

SERVICING

HEALTH CHECK

We utilise flaw detection technologies to inspect hidden problems on your carbon fibre frame. Find out how our inspection process works.

LEARN MORE

REPAIR

Damage to your carbon frame isn’t the end of your bike. We safely repair and warranty thousands of fractures and paint damage to new again.

LEARN MORE

PAINT

We are renowned for the quality of our paint restoration projects on new and vintage bikes and ensure the value is retained no matter what brand.

LEARN MORE

SERVICE

Why not have a service when your frame is in for a repair? We can also convert and customise your frame for electronic shifting to ensure a seamless, trouble-free ride.

LEARN MORE

QUICK QUOTE

IF YOU NEED AN INITIAL ESTIMATE, PLEASE SEND AN EMAIL WITH PICTURES

Our support team are ​available to answer any questions regarding the repair and finishing options for your bike. Customers can now make informed decisions with ​an understanding of our safety record ​​and the quality of our work.

SAFETY FIRST

ALL​ ​REPAIRS​ ​ARE QUALITY CONTROLLED​ BEFORE COMPLETION

There are no substitutes for technology and expertise to confirm the health of your carbon frame. Here at Carbon Bike Repair, we ensure that the repair ​is ​​executed to the required standard and the ​paint ​finish matches the quality of the repair.
​ ​

FULL HEALTH CHECK

A DEEP SCAN EXAMINATION OF BOTH THE CARBON FIBRE AND MECHANICS

Using a range of flaw detection apparatus, every part of your bicycle is inspected, from the carbon components, brakes to bar tape.

The process involves reviewing incident reports (where available), analysing both the carbon and mechanical parts of your bicycle. Digital microscopes and thermographic ‘x-ray’ are also used to detect and confirm findings during the inspection. If we find a problem, the full details and repair costs are included in a report.  We also offer formal reports to assist with insurance or warranty claims.  Please contact us for more information.

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SPOT YOUR ISSUE

CLICK ON A NUMBER TO HELP IDENTIFY YOUR BIKE PROBLEM

There are many other damage points not represented on this diagram so don’t worry if yours is not ​here. It is only a guide and will assist you in identifying the parts of your bike.

This frame shows that fractures can be safely repaired and restored to new again (see 1-4). Our owner lifetime warranty is often more comprehensive than some manufacturer warranties on new frames.

REPAIR

SAFE CARBON REPAIRS WHICH WE WARRANTY

A cracked carbon frame or a damaged wheelset does not have to keep you off the road for long. Our carbon repairs are performed in the worlds most advanced carbon bike hospital.

There are 2 parts to the repair process: the repair of the carbon fibre and the retouching of the paintwork.

We actually don’t like the word ‘repair’ at CBR. All the damaged carbon is scanned and replaced by model specific carbon to form a seamless finish. This process of reversing the damage of the structural composite was developed in association with our partners in advanced composite engineering. We are confident our pledge means ‘Repaired with owner lifetime warranty.’

PAINT FINISHES

70% of our customers opt for a factory finish to their repaired bike. This is something we are credited for in the cycling world.

We offer two options:

PROTECTIVE SEAL

A protection coat of paint is applied to the repaired area in a clear solid, gloss black. The paint is not matched or blended but is neatly masked off to create a block / collar affect. Any graphics lost due to the repair will therefore not be replaced and you might see / feel a slight raised edge.  Please ask for details.

PAINT RESTORATION

The graphics and paintwork are replicated and replaced to factory finish, where possible. Any sign of the repair is ‘removed’. This includes official logos, decals, colour matching* and blending.

*We colour match as close as possible to the manufacturers specification and the age of the bike.

COSMETIC REFRESH

BIKE RESTORATIONS FROM THE EXPERTS

We don’t only repair frames. On occasion bikes are surface damaged and require a sympathetic retouch to ensure the paint work is restored accurately. Every retouch job is scanned to confirm the manufacturer’s paint process and ​restored to original.

If you ​require a carbon inspection before proceeding then please request this when contacting us.

REQUEST A QUOTE

To obtain a quotation, please email photos (in focus) to info@carbonbikerepair.co.uk

Please also include a description of the damage as well as how it occurred. This will assist us in providing you with a quotation.

We may not be able to see the extent of the damage in the photos provided thus any quotes and timescales provided are only estimates. Once we receive the frame, we will send a ticket via email confirming the price of the repair for you to authorise before any work commences.

All our services are subject to our terms and conditions

IS WHAT WE DO SAFE?

CARBON FIBRE IS INFINITELY REPAIRABLE, HOWEVER THE SAFETY AND QUALITY CONTROL OF OUR REPAIRS IS WHY WE ARE THE ​MOST ADVANCED BIKE REPAIR SERVICE IN THE UK.

If we repair, it is because it is safe to do so. Safety is determined through technology and training. CBR is the most widely used repair service in the UK. We service all sectors of the industry from insurance to manufacturers, ​racing teams and individual cyclists. With a thorough process ​that ​warranties the integrity of the repair, you can avoid the cost of a replacement frame or wheelset.

WARRANTY
We are so confident that our carbon fibre repairs come with an owner lifetime warranty and one year warranty for our paintwork*.
*subject to our terms and conditions

HIGHLY TRAINED REPAIRERS

SAFE REPAIRS TESTED THROUGH RIGOROUS QUALITY CONTROL

WE ARE CARBON BIKE REPAIR

Our service team includes carbon fibre technicians, composite engineers, bike mechanics, spray painters and graphic designers.
It is great to be a part of a team that delivers real world solutions to cost saving and unnecessary waste.

Composite carbon inspectors inspect and report on the state of the carbon component.

Our bike specific spray team colour match and restore up to 80 leading brands to factory finish.

Our workshops are run by strict compliance guidelines to ensure safety and quality at all times.

Our repair teams are highly trained and monitored to deliver 100% safe repairs 100% of the time.

WE ARE PROUD TO BE PARTNERED WITH

PRIDE IN OUR WORKPLACE, PRIDE IN OUR WORK

OUR BIKE HOSPITAL IS DESIGNED TO REMIND US ALL THAT WE CAN’T BE COMPLACENT WITH PEOPLE’S LIVES

REPAIR QUESTIONS

Is my bike worth repairing?

That depends on the value of a replacement frame. A qualified repair is largely undetectable, so if you love your bike then there is no replacement value. A well-executed repair will bring it back to exactly how it was before.

Our advice is get a quote before you do anything.

Will my repair be safe?

The repairs are made to the specification of the component. Only qualified technicians should repair your bike. Unless otherwise stated, our repairs have an owner lifetime warranty and a one year warranty for the paint work.

Please contact us for full warranty terms and conditions.

Why is repair so expensive?

We would disagree!

A repaired warrantied frame is roughly less then half the cost of a mid-priced replacement frame. If you are looking for the cheapest repair quote, then this is one area you should not compromise your safety on. If you think it is too expensive, please ask us to explain.

How long does it take to repair?

The repair itself can take a day. However it is the whole process, such as curing times, profiling, quality control which needs to be taken into consideration. Some repairs can take a few days if additional processes are required to achieve the specifications to pass QC. Unfortunately, it takes longer in practice when we are in demand. Safety first as always.

What parts do you not repair?

In most cases, we can repair about 90% of a carbon bicycle safely.

There are occasions where some bicycles are blacklisted due to inherent design flaws. Due to comparative costs, it is better to replace some components than attempt to repair them. CBR inspects each component before we decide to repair or replace.

Can you repair carbon wheels safely?

That depends on the value of a replacement wheel. That should be your first option.

Wheels are more complex and dangerous than frames when they fail. The tensions are great so a cautious review is undertaken before advising on a repair. Some wheels are very expensive to replace and in some cases are easy enough to repair. Others can be to risky to attempt a repair.

Your safety is always our top priority.

Can you repair carbon dropouts?

Yes we can!

Carbon dropouts are made with specific carbon fibre. The repair undertaken requires the correct tensile carbon otherwise it will not hold the rigours or gear shifting or derailleur removal. We cannot weld alloy dropouts in carbon frames.

Can you repair seat posts?

It depends where the issue is. Always ask regarding your specific issue.

RESTORATION QUESTIONS

How close can you get the restored part to the original?

Restoring bicycle paintwork is not like the auto industry where paint codes and suppliers are known. Even if paint codes are known, no two paints when mixed are exactly the same.

We colour match by eye and it depends on a number of factors:

  • Type of paints and lacquers used previously
  • Paint effects (gloss, matt, pearlescent, candy colours, metal flakes, glitter etc)
  • Age of the bike
  • UV exposure

Our QC policy is 95% – 98% unless we stipulate beforehand that designs or paintwork are simply not replicable.

In most cases, our restorations range between 98% – 100%. All artworks are original or precise replications which we create in-house. We have 30 years combined experience in the spray team. CBR’s reputation attracts clients and top race teams from all over the world.

How much does it cost to restore my bike after the repair?

Prices start at £96 (incl vat). Fill in our ‘Request a Quote’ form and we can assess your requirement. The cost depends on the complexity of the area restored, number of colours and graphics, if any.

Once inspected, you will be notified before work commences. You can always opt for the cheaper finish and return at a later date if you wish.

Do your restorations have a warranty?

All our paint restorations have a one year warranty. Please contact us for full details.

GENERAL QUESTIONS

If I want to sell my bike what do I tell the buyer?

The buyer is free to contact CBR to ascertain the origins of the repair with your permission.

At CBR, our repairs, unless stated, have an owner limited lifetime warranty and our paintwork has a one year warranty. Please contact us for full warranty terms and conditions.

If I am driving, how can I find your premises?

Please follows signs for Business Park 6 & 7. Take the turn off for Alsford Timber and the D&T Hand Car Wash. Access to the premises is to the right of the car wash entrance. This road takes you under the bridge. As you go under the bridge turn right and park outside of Unit 1A.

Please only park in bays marked ‘CBR’.

Is there public transport nearby?

Leatherhead train station is a short distance away and there are numerous bus stops nearby.

By Train

Leatherhead train station is only 50min from either London Waterloo or London Victoria train station.

We are a short walk from the station, approx 12-15 minutes. When you get to the Majestic’s roundabout, take the first exit and remain on the left. You will see Key Drive Car and Van Rental and Alsford Timber, take this road and walk down to the D&T Car Wash. To the right of the car wash is the road which will take you to the Bridge Works Industrial Park.  Please follow any ‘CBR’ signs.

CARBON FIBRE IS INFINITELY REPAIRABLE

95% CAN BE SAFELY REPAIRED BY QUALIFIED CARBON SPECIALISTS
WHICH IS WHY WE ARE THE MOST ADVANCED BIKE REPAIR SERVICE IN THE UK

Preparing your bike for us

Here are some helpful tips on how your bike / part should be prepared prior to us receiving it.

Please download, complete and attach the following booking in form to your bike.

Upon receipt of your bike, we will send you a work ticket.
We schedule our work queues on your authorisation of this ticket.
Due to the nature of the work, we are unable to book repairs in advance.

BEFORE SHIPMENT OR DROP OFF

We require stripped, clean frames for inspections and repair. If you are unable to fully strip your bike, your local bike shop should be able to assist you.

Please clean the part(s) as much as possible. Any bike sent to us in an unacceptably dirty condition will need to be washed at a charge of £20 (incl vat).

If the damage is around the seat tube or seat clamp area, please include the seat post and seat clamp when sending the bike.

If your dropout is damaged, please make sure you send in your hanger.

DROPPING OFF YOUR BIKE

Come and see us, we like to meet our customers.

We are open Monday to Friday 9am – 5pm

SHIPPING YOUR BIKE

Please place it in a suitable padded box to minimise damage and for re-posting. We like to send it back in your box to minimise packaging costs so make sure the box is going to last 2 trips.

Please label your box with return details. We will arrange a suitable courier and contact you before returning.

Please download, complete and attach the following booking in form to your bike prior to shipping.

OUR CONTACT DETAILS

Carbon Bike Repair Ltd

Address

Carbon Bike Repair Ltd
Unit 1a, Bridge Works
Kingston Road
Leatherhead
Surrey
KT22 7SU

Phone

+44 (0) 1372 372 766

Please do not call us to obtain a quote. It is best practice to first email us with clear and focussed images of the damage and surrounding paintwork. That way, we have something to reference when quoting, which cannot be achieved with a call

Opening Hours

Monday to Friday: 9am – 5pm
Saturdays: Closed
Sundays: Closed
Bank Holidays: Closed

Please wear a facemask as per Government guidelines and remember the 2 meter rule when visiting our premises.  When you arrive please wait outside, do NOT enter the premises.  A member of staff will attend to you.

OUT OF HOURS DROP-OFF AND COLLECTION OPTIONS

Head for the Hills

Head for the Hills is an independent bike shop who kindly assist CBR customers with bike drop offs and collections at weekends.

They can also provide any strip and rebuild services you may require.  This would need to be arranged with them separately.

Address

Head for the Hills Bike Shop
43-44 West Street
Dorking
Surrey
RH4 1BU

Weekend Opening Hours

Saturday: 9am – 6pm
Sunday: Closed

SEE WHAT OUR CUSTOMERS THINK

Raymond Rowles
Raymond Rowles
12:06 16 Oct 20
Excellent repair and service. Responsible priced and I still have my MTB.
Richard Binns
Richard Binns
17:48 07 Oct 20
Fantastic service from Carbon Bike Repair to my much loved S-Works Venge frame. Always responsive, a very clear initial estimate with clear quote once the frame had been inspected and damage assessed. Bike returned with repair area totally invisible to timescale as originally quoted. A very happy customer and would gladly recommend to anyone unfortunate enough to damage their bike.
Leonie Chettle
Leonie Chettle
09:32 28 Sep 20
Had my chainstay repaired at the axel area after the carbon got chewed. It looked terrible prior to repair. I'm overwhelmed by how excellent the job was done. Fantastic work!
Chris Boulden
Chris Boulden
09:06 21 Sep 20
Rob Harrison
Rob Harrison
09:02 18 Sep 20
Yet more quality work. Unfortunately I've had to use CBR 4 times in 4 years, and can;t think of any aspect I can fault them on. From initial quote, clear process and comms, the repair itself, profiling, paint and then rebuild. I have asked them to do some or all of the above, and it is consistently first class. The team are friendly and knowledgeable My only disappointment is there is only one CBR, and they are busy, so you will need to wait for quality service!
Dawson Hardiman
Dawson Hardiman
09:49 15 Sep 20
Great service very happy!
Linda Worsfold
Linda Worsfold
16:57 05 Sep 20
Great service for bike repair following being knocked off bike. Absolute reassurance that bike is safe to ride which was most important to me.
Naz Pambakian
Naz Pambakian
06:53 30 Aug 20
Gavin Pledge
Gavin Pledge
15:07 21 Aug 20
Amazing standard of work, very friendly and helpful team.
Jon Ryan
Jon Ryan
18:24 19 Aug 20
They handled a bike evaluation for the insurers of a driver who hit me. This seemed fine and the evaluation was honest. But in the 8 months they had the bike I moved home and told them 3 times I'd moved when they arranged to send it back to me. Guess what address it still went to? My old one. Now I've got to arrange getting a huge bike box from an address at short notice.*Update - They rang up, apologised and took responsibility. Unusual for a company to do that and much appreciated. 1* increased to 4*.
Andrew Taylor
Andrew Taylor
15:19 17 Aug 20
Gerry Hamontree
Gerry Hamontree
03:11 14 Aug 20
Carbon repair decent enough but rebuilding the bike including servicing was very poor and has left me having to pay again to have the service done professionally. Certainly would NOT recommend leaving your bike in the hands of their mechanics.Paid the deposit for the work to go ahead and was quoted 3 weeks. 7 weeks later I took delivery! Very unreliable and poor service. I would never return there.
B O
B O
10:42 08 Aug 20
Easy directions, friendly staff
tracey
tracey
09:36 06 Aug 20
Expert carbon frame repairs! Excellent workmanship and service. Thoroughly recommended if you have a damaged carbon frame or component, or want the reassurance of a professional safety check if you've had crash and need your bike checked out.
Alastair Merrill
Alastair Merrill
20:15 04 Aug 20
I was really pleased with the work and I thought they were professional from start to finish, with super fast responses to any queries. I hope to never need them again, but would go back.
Steve Maher
Steve Maher
11:44 02 Aug 20
Fantastic quality of repair, cant believe what's been done to get my bike turned around in time for my holiday, would highly recommend!
nicholas wells
nicholas wells
16:05 30 Jul 20
This is a very late review of work done to my Giant Defy about 3 - 4 years ago. The service from these guys was excellent and I did feel like nothing was too much trouble and they acted professionally but the paint finish on my bike was pretty poor, with overspray and underspray where you didn't need it. The pain was also brittle which meant it flaked off everywhere so we gave the bike the nickname Jolly Green Leper. I'm sure there painter was an enthusiastic amateur as the design was good but really not an ideal finish. Anyway, sorry it's late and I can see the guys have moved on since but review added for fairness and balance. I'd probably use them again tbh if they have changed their painter.
JP Cleary
JP Cleary
16:59 28 Jul 20
I had the top tube of my LIv Langma repaired (via insurance), and CBC have done an amazing job. The paint job was complex, and the final result looks like new. Professional, prompt and friendly email contact throughout, and excellent customer service. Highly recommended.
Cathy Robertson
Cathy Robertson
16:49 27 Jul 20
Almost new Trek Madone SLR7 Project One - snapped steerer stop and bad scratch / chipped paint on forks. My insurance co. told me that as my bike is almost new and due to the quality of paint that I need to send my bike to CBR as they are the best. Amazed when I got my bike back as it looks like new - I cannot see where the repair was at all - very very pleased.
Julian Shawcross
Julian Shawcross
15:55 23 Jul 20
I recently got my Cube Agree frame sprayed from the team @ Carbon Bike Repair. I found the overall experience from the initial assessment all the way to completion of the job first class. An absolute great team of extremely knowledgeable professionals and true fans of the cycling world that simply love what they do and delivery exceptional results! Massive thank you to the team for bringing my old looking bike into the future and look forward to doing business again with you soon!
George Yiannelis
George Yiannelis
10:17 17 Jul 20
I sent my Cannondale carbon knot 64 wheel to carbon bike repair as it had some nasty scuffing.The wheel returned back to me very quickly and the work they did was amazing i couldn't see the repair and wheel looked brand new again.Thank you everyone at carbon bike repair.
Robert Taylor
Robert Taylor
09:05 16 Jul 20
Jack Whitehouse
Jack Whitehouse
12:54 19 Jun 20
I couldn't imagine how the damage could be repaired and how the matt paint could be reconstructed.The result is a professional, excellent and outstanding work.They know what they're doing.100% recommendable!
Kurt Wojtech
Kurt Wojtech
06:50 19 Jun 20
Excellent quality of work. Bad customer service. Oscar was very rude.
Jack Spicer
Jack Spicer
16:55 26 May 20
I put my bike in to CBR based on hearsay from 3 different friends who all called out the same name. I sent my bike in due to a 50kmh over the bars into the desert experience with a cracked top tube...and I am immensely pleased to say that it has come back, absolutely immaculate and as if nothing had happened to it. The workmanship is nothing short of top drawer, but for me, as I am living half way around the world, is the customer service I received. They kept it simple and did what they said they would do. Informed all the way from start to finish, and even when they were busy, they had time for a quick 2 minute call to answer a question of or 2. Impressive company to work with, and no wonder they are busy all the time. Chapeau to all of the team under Doug Addecott's leadership...thanks again guys..!! A big thumbs up from the Middle East..!
Francis TREADGOLD
Francis TREADGOLD
07:26 02 Mar 20
Steve Godfrey
Steve Godfrey
20:30 12 Feb 20
Had a small chip in the paint work but thankfully no carbon damage had the paint work done was blown away with the quality of the work done, Would highly recommend
Mike Laing
Mike Laing
14:33 12 Feb 20
I bought my Wifes Cannondale to have her frame resprayed. The guys have done the most amazing job and the bike looks absolutely beautiful. I can't recommend these guys highly enough, a fantastic experience from start to finish.
Trevor Cammack
Trevor Cammack
13:36 04 Feb 20
Very professional, however I don't believe they take the proper time to diagnose when the lacquer (paint) has cracked, too quick to state it's a crack in the carbon.
Simon Goldsmith
Simon Goldsmith
08:55 23 Jan 20
Threaded my carbon. They are now as good as new thanks to CBR. Saved me hundreds of pounds from if they needed to be replaced
Rob old
Rob old
14:34 02 Jan 20
Good professional service but not cheap. The quality is visually good and I cannot see the join.
James Luce
James Luce
16:10 13 Dec 19
matthew tithecott
matthew tithecott
16:58 22 Oct 19
My top tube was damage after an attempted theft. Repair organised through insurers, performed by CBR. Absolutely no sign of the damage having taken place now, as good as new. Fab result, great service. Before and after photos for comparison
Oscar Mathew
Oscar Mathew
11:50 06 Oct 19
Professional, punctual and responsive.
Marc Baker
Marc Baker
14:10 26 Sep 19
Andrew Davis
Andrew Davis
22:36 21 Sep 19
Absolutely first class job they have done repairing my carbon frame after the top tube got damaged. Blended the repaired section in and can’t tell where it is. Amazing.
Euan Jennings
Euan Jennings
18:19 17 Aug 19
Fixed my carbon forks that well that I had to check photos to see where the crack was originally. Fast, efficient and superb work. Highly reccomend.
Neil Garnett
Neil Garnett
19:50 08 Aug 19
Sent my frame in 2 years ago to repair the broken chainstay. The service was impeccable, the process was clearly outlined and all costs were upfront. The frame has been as good as new since and cannot recommend them enough!
Tom Barker
Tom Barker
14:11 07 Jun 19
Well they fixed it and it looks great.
Alister Beveridge
Alister Beveridge
17:55 16 Feb 19
Professionals at their game
Stuart Dickson
Stuart Dickson
21:03 24 Dec 18
Brilliant customer service, fast turnaround and reasonable prices. Really pleased. Photo before repair.
Myles Gatherer
Myles Gatherer
09:43 17 Dec 18
Had the wife's special Canyon CSR repaired. They did a great job of the paint work.Kept the Matt paint.
Alan Hughes
Alan Hughes
12:10 01 Dec 18
I experienced what must be the epitome in great service - communication was excellent and very responsive, pricing was competitive and the repair job looked like the bike had never been broken. Have already referred Paolo and Mike to friends. You wont regret it.
Mike Benfield
Mike Benfield
08:34 20 Nov 18
Excellent service, I had an issue and they resolved it straight away.
Matthew Baldwin
Matthew Baldwin
10:01 11 Nov 18
Excellent company, very professional job. Got my planet x exocet 3 fixed. Repair is excellent as it looks better than the original dropout did in the first place. Great to have the bike back again! Thanks😀
Johnny Cairns
Johnny Cairns
10:40 15 Oct 18
If you need your carbon bike repaired this place is fantastic. I've taken my bike here twice. Both times the team here have done a great job. I also had my bike rebuilt here too, the price for a rebuild is on par with other bike shops but the mechanics here are brilliant. They also offer custom paint jobs and refurbishment too. Keep up the top work!
James Lewis
James Lewis
09:18 05 Oct 18
Very helpful
SpanishOlive
SpanishOlive
21:07 17 Sep 18
Dealt with CBR after crashing my road bike. The process with them was nothing but brilliant. Smooth efficient, professional, always responding super fast to emails. Everything I asked if them, nothing was too much for them. Would advise them to everyone. Thanks guys, special mention to paul.
paul hamblett
paul hamblett
16:12 20 Aug 18
Hashim Mohamed
Hashim Mohamed
19:35 24 Jul 18

FACTORY SPECIFICATION REPAIRS

FACTORY SPECIFICATION FINISHES