WELCOME

TO THE UK’s PREMIER CARBON BIKE REPAIR AND RESPRAY CENTRE

Our one-stop bike hospital attends to a huge range of structural
and mechanical problems dedicated to getting you safely back on the road as quickly as possible.

15,532

REPAIR TICKETS RAISED

CURRENT WORKSHOP LEAD TIMES

Lead times vary depending on the type of work being carried out.

Please note your bicycle needs to be fully stripped prior to dispatch / delivery to CBR.

1 - 2 WEEKS

HEALTH CHECK (STRIPPED FRAME)

1 - 2 WEEKS

CARBON REPAIR ONLY (NO PAINT – STRIPPED FRAME)

3 - 5 WEEKS

CARBON REPAIR & PAINT RESTORATION (STRIPPED FRAME)

HEALTH CHECK

We utilise flaw detection technologies to inspect hidden problems on your carbon fibre frame. Find out how our inspection process works.

LEARN MORE

REPAIR

Damage to your carbon frame isn’t the end of your bike. We safely repair and warranty thousands of fractures and paint damage to new again.

LEARN MORE

PAINT

We are renowned for the quality of our paint restoration projects on new and vintage bikes and ensure the value is retained no matter what brand.

LEARN MORE

COMPOSITE TRAINING

We offer training courses in how to identify carbon fractures and structural issues on any carbon composite product.

Next date 2 March 2024

LEARN MORE

QUICK QUOTE

IF YOU NEED AN INITIAL ESTIMATE, PLEASE SEND AN EMAIL WITH PICTURES

Our support team are ​available to answer any questions regarding the repair and finishing options for your frame / carbon component. Customers can now make informed decisions with ​an understanding of our safety record ​​and the quality of our work.

SAFETY FIRST

ALL​ ​REPAIRS​ ​ARE QUALITY CONTROLLED​ BEFORE COMPLETION

There are no substitutes for technology and expertise to confirm the health of your carbon frame. Here at Carbon Bike Repair, we ensure that the repair ​is ​​executed to the required standard and the ​paint ​finish matches the quality of the repair.
​ ​

FULL HEALTH CHECK

A THOROUGH EXAMINATION OF THE CARBON FIBRE FRAMESET AND ANY CARBON COMPONENTS

Using a range of flaw detection methods, a thorough examination of the carbon frameset and other carbon components is undertaken.

The process involves reviewing incident reports (where available), analysing all carbon fibre parts (frame, forks, handlebars, seat post and carbon wheels) of your bicycle. Digital microscope / endoscope cameras and stress-testing are also used to detect and confirm findings during the inspection. If we find a problem, the full details and repair costs are included in a report.  We also offer formal reports to assist with insurance or warranty claims.  Please contact us for more information.

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SPOT YOUR ISSUE

CLICK ON A NUMBER TO HELP IDENTIFY YOUR BIKE PROBLEM

There are many other damage points not represented on this diagram so don’t worry if yours is not ​here. It is only a guide and will assist you in identifying the parts of your bike.

This frame shows that fractures can be safely repaired and restored to new again (see 1-4). Our owner lifetime warranty is often more comprehensive than some manufacturer warranties on new frames.

REPAIR

SAFE CARBON REPAIRS WHICH WE WARRANTY

A cracked carbon frame or a damaged wheelset does not have to keep you off the road for long. Our carbon repairs are performed in the worlds most advanced carbon bike hospital.

There are 2 parts to the repair process: the repair of the carbon fibre and the retouching of the paintwork.

We actually don’t like the word ‘repair’ at CBR. All the damaged carbon is scanned and replaced by model specific carbon to form a seamless finish. This process of reversing the damage of the structural composite was developed in association with our partners in advanced composite engineering. We are confident our pledge means ‘Repaired with owner lifetime warranty.’

PAINT FINISHES

70% of our customers opt for a factory finish to their repaired frame / carbon component. This is something we are credited for in the cycling world.

We offer two options:

NO PAINT

To keep costs down you can opt for a no paint option.  The carbon repair will be visible.

PAINT RESTORATION

The graphics and paintwork are replicated and replaced to factory finish, where possible. Any sign of the repair is ‘removed’. This includes official logos, decals, colour matching* and blending.

*We colour match as close as possible to the manufacturers specification and the age of the bike.

REQUEST A QUOTE

To obtain a quotation, please email photos (in focus) to info@carbonbikerepair.co.uk

Please also include a description of the damage as well as how it occurred. This will assist us in providing you with a quotation.

We may not be able to see the extent of the damage in the photos provided thus any quotes and timescales provided are only estimates. Once we receive the frame, we will send a ticket via email confirming the price of the repair for you to authorise before any work commences.

All our services are subject to our terms and conditions

IS WHAT WE DO SAFE?

CARBON FIBRE IS INFINITELY REPAIRABLE, HOWEVER THE SAFETY AND QUALITY CONTROL OF OUR REPAIRS IS WHY WE ARE THE ​MOST ADVANCED BIKE REPAIR SERVICE IN THE UK.

If we repair, it is because it is safe to do so. Safety is determined through technology and training. CBR is the most widely used repair service in the UK. We service all sectors of the industry from insurance to manufacturers, ​racing teams and individual cyclists. With a thorough process ​that ​warranties the integrity of the repair, you can avoid the cost of a replacement frame or wheelset.

WARRANTY
We are so confident that our carbon fibre repairs come with an owner lifetime warranty and one year warranty for our paintwork*.
*subject to our terms and conditions

CARBON FRACTURE INSPECTION COURSE

Spend 4 hours with one of the worlds leading carbon bike experts, to learn how to identify structural issues during a bike service.

COURSE INCLUDES

  • How to inspect carbon bikes
  • Differentiating cracks from scratches
  • How to find delamination
  • What hidden areas to inspect after an accident
  • Safe places to clamp
  • What can and can’t be repaired
  • Inspection fees
  • The tools you will need

DATES

The course will run on Saturday’s for 4 hours from 9:30am to 1:30pm

Below are the next course date

  • 13 April 2024
  • Please enquire for the next dates after April

 

IMPORTANT STUFF

Price is 149.99 per person

Please select the BOOK COURSE button above to book your preferred date.  A payment link will be sent to you and once paid your booking will be confirmed.

If we are unable to secure the minimum participants to run the course we will inform you and we can book you on an alternative date or we can provide you with a refund.

Minimum participants to run the course is 5

Maximum participants on each course is 10

Our cancellation terms are 48 hours prior to the course date.

Location of course: Carbon Bike Repair, Unit 1a, Bridge Works, Kingston Road, Leatherhead, Surrey, KT22 7SU

 

HIGHLY TRAINED REPAIRERS

SAFE REPAIRS TESTED THROUGH RIGOROUS QUALITY CONTROL

WE ARE CARBON BIKE REPAIR

Our service team includes carbon fibre technicians, composite engineers, bike mechanics, spray painters and graphic designers.
It is great to be a part of a team that delivers real world solutions to cost saving and unnecessary waste.

Composite carbon inspectors inspect and report on the state of the carbon component.

Our bike specific spray team colour match and restore up to 80 leading brands to factory finish.

Our workshops are run by strict compliance guidelines to ensure safety and quality at all times.

Our repair teams are highly trained and monitored to deliver 100% safe repairs 100% of the time.

WE ARE PROUD TO BE PARTNERED WITH

PRIDE IN OUR WORKPLACE, PRIDE IN OUR WORK

OUR BIKE HOSPITAL IS DESIGNED TO REMIND US ALL THAT WE CAN’T BE COMPLACENT WITH PEOPLE’S LIVES

REPAIR QUESTIONS

That depends on the value of a replacement frame. A qualified repair is largely undetectable, so if you love your bike then there is no replacement value. A well-executed repair will bring it back to exactly how it was before.

Our advice is get a quote before you do anything.

The repairs are made to the specification of the component. Only qualified technicians should repair your bike. Unless otherwise stated, our repairs have an owner lifetime warranty and a one year warranty for the paint work.

Please contact us for full warranty terms and conditions.

We would disagree!

A repaired warrantied frame is roughly less then half the cost of a mid-priced replacement frame. If you are looking for the cheapest repair quote, then this is one area you should not compromise your safety on. If you think it is too expensive, please ask us to explain.

The repair itself can take a day. However it is the whole process, such as curing times, profiling, quality control which needs to be taken into consideration. Some repairs can take a few days if additional processes are required to achieve the specifications to pass QC. Unfortunately, it takes longer in practice when we are in demand. Safety first as always.

In most cases, we can repair about 90% of a carbon bicycle safely.

There are occasions where some bicycles are blacklisted due to inherent design flaws. Due to comparative costs, it is better to replace some components than attempt to repair them. CBR inspects each component before we decide to repair or replace.

That depends on the value of a replacement wheel. That should be your first option.

Wheels are more complex and dangerous than frames when they fail. The tensions are great so a cautious review is undertaken before advising on a repair. Some wheels are very expensive to replace and in some cases are easy enough to repair. Others can be to risky to attempt a repair.

Your safety is always our top priority.

Yes we can!

Carbon dropouts are made with specific carbon fibre. The repair undertaken requires the correct tensile carbon otherwise it will not hold the rigours or gear shifting or derailleur removal. We cannot weld alloy dropouts in carbon frames.

It depends where the issue is. Always ask regarding your specific issue.

RESTORATION QUESTIONS

Restoring bicycle paintwork is not like the auto industry where paint codes and suppliers are known. Even if paint codes are known, no two paints when mixed are exactly the same.

We colour match by eye and it depends on a number of factors:

  • Type of paints and lacquers used previously
  • Paint effects (gloss, matt, pearlescent, candy colours, metal flakes, glitter etc)
  • Age of the bike
  • UV exposure

Our QC policy is 95% – 98% unless we stipulate beforehand that designs or paintwork are simply not replicable.

In most cases, our restorations range between 98% – 100%. All artworks are original or precise replications which we create in-house. We have 30 years combined experience in the spray team. CBR’s reputation attracts clients and top race teams from all over the world.

Prices start at £96 (incl vat). Fill in our ‘Request a Quote’ form and we can assess your requirement. The cost depends on the complexity of the area restored, number of colours and graphics, if any.

Once inspected, you will be notified before work commences. You can always opt for the cheaper finish and return at a later date if you wish.

All our paint restorations have a one year warranty. Please contact us for full details.

GENERAL QUESTIONS

The buyer is free to contact CBR to ascertain the origins of the repair with your permission.

At CBR, our repairs, unless stated, have an owner limited lifetime warranty and our paintwork has a one year warranty. Please contact us for full warranty terms and conditions.

It can be difficult to find us. If you would like to use What 3 Words our words are:

///jobs.zips.legs

https://w3w.co/jobs.zips.legs

Take the turn off for Alsford Timber and the D&T Car Wash. Access to the premises is to the right of the car wash entrance. This road takes you under the bridge. As you go under the bridge turn right and park outside of Unit 1A.

Please only park in bays marked ‘CBR’.

Leatherhead train station is a short distance away and there are numerous bus stops nearby.

By Train

Leatherhead train station is only 50min from either London Waterloo or London Victoria train station.

We are a short walk from the station, approx 12-15 minutes. When you get to the Majestic’s roundabout, take the first exit and remain on the left. You will see Key Drive Car and Van Rental and Alsford Timber, take this road and walk down to the D&T Car Wash. To the right of the car wash is the road which will take you to the Bridge Works Industrial Park.  Please follow any ‘CBR’ signs.

CARBON FIBRE IS INFINITELY REPAIRABLE

95% CAN BE SAFELY REPAIRED BY QUALIFIED CARBON SPECIALISTS
WHICH IS WHY WE ARE THE MOST ADVANCED BIKE REPAIR SERVICE IN THE UK

Preparing your frame for us

Here are some helpful tips on how your frame / carbon component should be prepared prior to us receiving it.

Please note your bicycle needs to be fully stripped prior to dispatch / delivery to CBR. We only need your frame / carbon component.

Please download, complete and attach the following booking in form to your frame.

Upon receipt of your frame / carbon component, we will send you a work ticket.
We schedule our work queues on your authorisation of this ticket.
Due to the nature of the work, we are unable to book repairs in advance. We work on a ‘first come first served basis’ – from us receiving you bike.
Best to get it to us as soon as possible.

BEFORE SHIPMENT OR DROP OFF

We require stripped, clean frames for inspections and repair. If you are unable to fully strip your bike, your local bike shop should be able to assist you.

Please clean the part(s) as much as possible. Any bike sent to us in an unacceptably dirty condition will need to be washed at a charge of £24 (incl vat).

If the damage is around the seat tube or seat clamp area, please include the seat post and seat clamp when sending the frame.

If your dropout is damaged, please make sure you send in your hanger.

DROPPING OFF YOUR FRAME

Come and see us, we like to meet our customers.

We are open Monday to Friday 9am – 5pm

It can be difficult to find us.  Please make sure you drive to the car wash and then go under the bridge.  If you would like to use What 3 Words our words are:

///jobs.zips.legs

https://w3w.co/jobs.zips.legs

SHIPPING YOUR FRAME

Please place it in a suitable padded box to minimise damage and for re-posting. We like to send it back in your box to minimise packaging costs so make sure the box is going to last 2 trips.

Please label your box with return details. We will arrange a suitable courier and contact you before returning.

Please download, complete and attach the following booking in form to your bike prior to shipping.

International shipping – Please read the international shipping information below.

INTERNATIONAL SHIPPING

If you are shipping an item to us from outside the UK, please contact us before shipping anything!

You will need to complete the customs documentation and mark the item as “Temporary Export (Repair and Return)”.   This is very important as it will show HM Customs and Excise that the item is not remaining in the UK.

Also please contact us for our EORI number which can be added to the customs documents and might assist with quicker processing.

Do not forget to include a Commercial Invoice.  The value you enter here on the customs forms will affect the amount HM Customs and Excise charge in relation to import duties. This could be between 26-30% of the value.  If we are charged any import duties or disbursements these will be charged onto you, unless we are able to get them re-imbursed.  We reserve the right to charge an admin fee for any extra administration we undertake into clearing and re-exporting your item to you.

OUR CONTACT DETAILS

Carbon Bike Repair Ltd

Address

Carbon Bike Repair Ltd
Unit 1a, Bridge Works
Kingston Road
Leatherhead
Surrey
KT22 7SU

International shipping – Please read the international shipping information above

What 3 Words – It can be difficult to find us.  Our 3 words are:

///jobs.zips.legs

https://w3w.co/jobs.zips.legs

Phone

+44 (0) 1372 372 766

Please do not call us to obtain a quote. It is best practice to first email us with clear and focussed images of the damage and surrounding paintwork. That way, we have something to reference when quoting, which cannot be achieved with a call

Opening Hours

Our usual hours:

·       Monday to Friday: 9am – 5pm

·       Saturdays: Closed

·       Sundays: Closed

·       Bank Holidays: Closed

OUT OF HOURS DROP-OFF AND COLLECTION OPTIONS

Head for the Hills

Head for the Hills is an independent bike shop who kindly assist CBR customers with bike drop offs and collections on Saturdays.

Address

Head for the Hills Bike Shop
43-44 West Street
Dorking
Surrey
RH4 1BU

Weekend Opening Hours

Saturday: 8:30am – 5:30pm
Sunday: Closed

STRIP AND REBUILD SERVICES

We no longer have a mechanic’s department on site. Please use your local bike shop to strip and rebuild your frame.

Alternatively below are a few local bike shops to us in Surrey that can do this for you.

This would need to be arranged with them separately.

SEE WHAT OUR CUSTOMERS THINK

If I could give 10 stars I would. What a company! In a world where above and beyond service levels are almost instinct Carbon Bike Repair go to the extremes of upper end client satisfaction! The best and most accommodating company I’ve had the pleasure of dealing with in many years. From the fantastic Tanita, whose efficiency knows no bounds to the incredibly knowledgeable Martin. These guys got me out of a big hole, literally! Thank you people!!!
Tim Nisbet
Tim Nisbet
1718297671
CBR carried out a fantastic repair on some carbon chain suck and also damage. The paint repair is brilliant and you can’t tell it was repaired. Kamil stripped and rebuilt my bike for me for the work to be carried out and he is a superb mechanic with some useful comments about maintaining the bike in the future. I would highly recommend CBR (and Kamil) if you need a carbon repair carried out to the highest of standards. They also stuck to the timescale quoted in the estimate which is impressive considering how busy they are.
Ged Keegan
Ged Keegan
1717953478
Had a fracture on my Tarmac and I brought my bike down to Martin and Tanita at CBR and my god what a professional service from start to finish. To have a fracture on your carbon frame is worrying enough but thanks to CBR I felt totally at ease when they took my bike. You get updates when there is a change with the progress of your bike which is a nice touch.Can't recommend them enough.Thank you.
Tom Taylor
Tom Taylor
1717531288
Helped me out a big hole which was looking like costing me a small fortune. Sorted my repair very quickly with great communication. Hopefully i won't need a use these guys again but wouldn't hesitate for a second if unfortunately i needed a carbon repair again. Quality service.
Gavin Woolgar
Gavin Woolgar
1715111045
Great people super helpful
george greene
george greene
1715084799
Absolutely the best place in the UK to have your bike sorted. Not only industry leading facilities, but also the best mechanic around!
Kamil K
Kamil K
1713901498
Having a damaged top tube and paintwork on a frame is never a good day, however sending it to Carbon Bike Repair was the best decision I’ve made in several years.It’s not a 5 min job so don’t expect to wait less than 2 weeks, but trust me the wait is so worth it. My frame came back looking better than new, no way to know it was damaged and the paintwork is absolutely perfect, even the colour change fade is perfect.I just can’t recommend them enough, money well spent and a frame that could have ended in a skip is now as good if not better than it was newThank you CBR
Gary Funnell
Gary Funnell
1713523891
Cristi Bradu
Cristi Bradu
1712321180
I'd like to thank Rob G and the team at Carbon Bike Repair for the excellent repair work and service they provide.My Trek Domane SLR Gen4 had a cracked chain stay and some other cosmetic issues. I opted for the full restore which I felt was reasonably priced.Communication with the team throughout the process was outstanding and I couldn't be happier with the result which included a fairly priced courier shipment back to the UAE. The bike looks like new.I will happily recommend them to any who may require this typr of service.
Gerry McBride
Gerry McBride
1708005133
I got knocked in November and whilst the broken bones were the main priority, I was so impressed with the way CBR took the worry out of the damage to my bike. The liaison with Tanita was exceptional, keeping me up to date with the process of working with the LBS to strip the frame, checking the frame for damage and then necessary repairs. The bike came back good as new without a scratch on it. The team that worked on the bike took pride and care in their work. I cannot thank them enough and highly recommend CBR.
Mr O'Sullivan
Mr O'Sullivan
1707166608
Had a really nice experience dealing with CBR. They did a repair on a nasty damage around the bottom bracket of my bike caused from a chain slap. Communication was very easy, turnaround quick and repair looks amazing even though I opted for no paint restoration. Cost was very reasonable too. Recommended
George A.
George A.
1706978029
Great company to do business with very professional customer service was very good the work I had done respray my frame top draw job I would have no hesitation to recommend this company many thanks again
Mark Wade
Mark Wade
1706462348
Thank you so muchGreat repair, great delivery, first class customer serviceDefinately will pass word amongst my cycling groupBrilliant, Thank You
Jonathan Holmes
Jonathan Holmes
1705484118
If you own a carbon fiber bike and you need it inspected or repair I could not recommend CBR more. Clear prices, updates and skilled team.
Massimo Moretti
Massimo Moretti
1705410051
Did a great job on a bike frame for me. Kept updated every step of the way and a first class job.
Jason Hill
Jason Hill
1705242657
I used Carbon Bike Repair to fix my Orro Venturi (after running out of patience with Orro Customer Services who weren't interested in communicating, despite the bike being in warranty). There was a small crack in the drive side chainstay. In addition, there were some scuff marks around the bottom bracket from a dropped chain, albeit these were cosmetic.The repair to the chainstay is immaculate. I'm lucky that the bike is matte black so I didn't get it painted, but you have to look very hard to notice any difference.Here's the extraordinary part; I didn't ask for the BB scuffs to be addressed and yet they have seen to them, too. That's the kind of service delivered by a company which values its craft, and its customers. I'm absolutely delighted.If that wasn't enough, the ticketing system and communication is brilliant, quoting straightforward, and people proactive. Finally, I had my frame dropped off to Head for the Hills in Dorking so I could grab it on a Saturday. It's a lovely little shop with friendly, enthusiastic staff and well worth a look.
ben white
ben white
1704203293
Quality carbon workmanship
Paul McDonald
Paul McDonald
1703670177
My Bianchi Specialissima took a tumble and mangled the top tube.CBR were great, kept in touch throughout their thorough procedure and got my frame back to me quickly and efficiently.I was really pleased with the result and despite the complex paint I’m not sure I’d have any idea there had been an issue if I hadn’t seen the initial aftermath of the cat based trauma!Perhaps a bit spendy but that was to be expected given the paint.Thanks so much, would thoroughly recommend!
nathan bliss
nathan bliss
1699521036
They did a fantastic job on my chain suck damage. The price came in within the budgeted range and it looks fantastic. Comms all the way through were spot on too. Thanks guys - great job!
Justin Milligan
Justin Milligan
1698750757
Extremely professional and friendly staff who know everything about carbon repairs.Their work is first class, and as a bonus they were more than willing to give me a tour of their facilities which was most interesting.Thank you very much
Trevor Scott
Trevor Scott
1697619915
Fantastic job against very tight deadlines to repair cracked seat stay before huge race in South Africa. Tanita & Martin were very helpful and communicative, juggling jobs to accommodate my needs, and I would definitely use CBR again (let's hope I don't need their services soon 😉 ). Highly recommended.Also, the bike arrived back by courier with much better packaging that I used to send my frame to them. 👍I didn't get the frame repainted - no time!
Adam Rose
Adam Rose
1697122405
Recently used these guys to repair my carbon Trek mountain bike. Can't have asked for a better service. The repair was done very well and in such short notice so that I could use the bike for a trip I had planned. All the team that I spoke to on email were helpful. Highly recommend.
Alex Chapman
Alex Chapman
1696364231
Good professional service but massively overpriced.
Fat Bloke
Fat Bloke
1695065285
I just wanted to thank the Team at CBR for great advice and excellent work to repair and rebuild my bike following a very nasty collision. Great detail to their work and the bike feels as good as new. A huge thank you to everyone who helped on this project.
Peter Sweeney
Peter Sweeney
1692881917
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FACTORY SPECIFICATION REPAIRS

FACTORY SPECIFICATION FINISHES