WELCOME

TO THE UK’s PREMIER CARBON BIKE REPAIR AND RESPRAY CENTRE

Our one-stop bike hospital attends to a huge range of structural
and mechanical problems dedicated to getting you safely back on the road as quickly as possible.

15,000

REPAIR TICKETS RAISED
We did it! Thank you to all our amazing customers.

CURRENT WORKSHOP LEAD TIMES

Lead times vary depending on the type of work being carried out.

Please note your bicycle needs to be fully stripped prior to dispatch / delivery to CBR.

1 - 2 WEEKS

HEALTH CHECK (STRIPPED FRAME)

1 - 2 WEEKS

CARBON REPAIR ONLY (NO PAINT – STRIPPED FRAME)

3 - 5 WEEKS

CARBON REPAIR & PAINT RESTORATION (STRIPPED FRAME)

HEALTH CHECK

We utilise flaw detection technologies to inspect hidden problems on your carbon fibre frame. Find out how our inspection process works.

LEARN MORE

REPAIR

Damage to your carbon frame isn’t the end of your bike. We safely repair and warranty thousands of fractures and paint damage to new again.

LEARN MORE

PAINT

We are renowned for the quality of our paint restoration projects on new and vintage bikes and ensure the value is retained no matter what brand.

LEARN MORE

QUICK QUOTE

IF YOU NEED AN INITIAL ESTIMATE, PLEASE SEND AN EMAIL WITH PICTURES

Our support team are ​available to answer any questions regarding the repair and finishing options for your frame / carbon component. Customers can now make informed decisions with ​an understanding of our safety record ​​and the quality of our work.

SAFETY FIRST

ALL​ ​REPAIRS​ ​ARE QUALITY CONTROLLED​ BEFORE COMPLETION

There are no substitutes for technology and expertise to confirm the health of your carbon frame. Here at Carbon Bike Repair, we ensure that the repair ​is ​​executed to the required standard and the ​paint ​finish matches the quality of the repair.
​ ​

FULL HEALTH CHECK

A THOROUGH EXAMINATION OF THE CARBON FIBRE FRAMESET AND ANY CARBON COMPONENTS

Using a range of flaw detection methods, a thorough examination of the carbon frameset and other carbon components is undertaken.

The process involves reviewing incident reports (where available), analysing all carbon fibre parts (frame, forks, handlebars, seat post and carbon wheels) of your bicycle. Digital microscope / endoscope cameras and stress-testing are also used to detect and confirm findings during the inspection. If we find a problem, the full details and repair costs are included in a report.  We also offer formal reports to assist with insurance or warranty claims.  Please contact us for more information.

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SPOT YOUR ISSUE

CLICK ON A NUMBER TO HELP IDENTIFY YOUR BIKE PROBLEM

There are many other damage points not represented on this diagram so don’t worry if yours is not ​here. It is only a guide and will assist you in identifying the parts of your bike.

This frame shows that fractures can be safely repaired and restored to new again (see 1-4). Our owner lifetime warranty is often more comprehensive than some manufacturer warranties on new frames.

REPAIR

SAFE CARBON REPAIRS WHICH WE WARRANTY

A cracked carbon frame or a damaged wheelset does not have to keep you off the road for long. Our carbon repairs are performed in the worlds most advanced carbon bike hospital.

There are 2 parts to the repair process: the repair of the carbon fibre and the retouching of the paintwork.

We actually don’t like the word ‘repair’ at CBR. All the damaged carbon is scanned and replaced by model specific carbon to form a seamless finish. This process of reversing the damage of the structural composite was developed in association with our partners in advanced composite engineering. We are confident our pledge means ‘Repaired with owner lifetime warranty.’

PAINT FINISHES

70% of our customers opt for a factory finish to their repaired frame / carbon component. This is something we are credited for in the cycling world.

We offer two options:

NO PAINT

To keep costs down you can opt for a no paint option.  The carbon repair will be visible.

PAINT RESTORATION

The graphics and paintwork are replicated and replaced to factory finish, where possible. Any sign of the repair is ‘removed’. This includes official logos, decals, colour matching* and blending.

*We colour match as close as possible to the manufacturers specification and the age of the bike.

REQUEST A QUOTE

To obtain a quotation, please email photos (in focus) to info@carbonbikerepair.co.uk

Please also include a description of the damage as well as how it occurred. This will assist us in providing you with a quotation.

We may not be able to see the extent of the damage in the photos provided thus any quotes and timescales provided are only estimates. Once we receive the frame, we will send a ticket via email confirming the price of the repair for you to authorise before any work commences.

All our services are subject to our terms and conditions

IS WHAT WE DO SAFE?

CARBON FIBRE IS INFINITELY REPAIRABLE, HOWEVER THE SAFETY AND QUALITY CONTROL OF OUR REPAIRS IS WHY WE ARE THE ​MOST ADVANCED BIKE REPAIR SERVICE IN THE UK.

If we repair, it is because it is safe to do so. Safety is determined through technology and training. CBR is the most widely used repair service in the UK. We service all sectors of the industry from insurance to manufacturers, ​racing teams and individual cyclists. With a thorough process ​that ​warranties the integrity of the repair, you can avoid the cost of a replacement frame or wheelset.

WARRANTY
We are so confident that our carbon fibre repairs come with an owner lifetime warranty and one year warranty for our paintwork*.
*subject to our terms and conditions

HIGHLY TRAINED REPAIRERS

SAFE REPAIRS TESTED THROUGH RIGOROUS QUALITY CONTROL

WE ARE CARBON BIKE REPAIR

Our service team includes carbon fibre technicians, composite engineers, bike mechanics, spray painters and graphic designers.
It is great to be a part of a team that delivers real world solutions to cost saving and unnecessary waste.

Composite carbon inspectors inspect and report on the state of the carbon component.

Our bike specific spray team colour match and restore up to 80 leading brands to factory finish.

Our workshops are run by strict compliance guidelines to ensure safety and quality at all times.

Our repair teams are highly trained and monitored to deliver 100% safe repairs 100% of the time.

WE ARE PROUD TO BE PARTNERED WITH

PRIDE IN OUR WORKPLACE, PRIDE IN OUR WORK

OUR BIKE HOSPITAL IS DESIGNED TO REMIND US ALL THAT WE CAN’T BE COMPLACENT WITH PEOPLE’S LIVES

REPAIR QUESTIONS

That depends on the value of a replacement frame. A qualified repair is largely undetectable, so if you love your bike then there is no replacement value. A well-executed repair will bring it back to exactly how it was before.

Our advice is get a quote before you do anything.

The repairs are made to the specification of the component. Only qualified technicians should repair your bike. Unless otherwise stated, our repairs have an owner lifetime warranty and a one year warranty for the paint work.

Please contact us for full warranty terms and conditions.

We would disagree!

A repaired warrantied frame is roughly less then half the cost of a mid-priced replacement frame. If you are looking for the cheapest repair quote, then this is one area you should not compromise your safety on. If you think it is too expensive, please ask us to explain.

The repair itself can take a day. However it is the whole process, such as curing times, profiling, quality control which needs to be taken into consideration. Some repairs can take a few days if additional processes are required to achieve the specifications to pass QC. Unfortunately, it takes longer in practice when we are in demand. Safety first as always.

In most cases, we can repair about 90% of a carbon bicycle safely.

There are occasions where some bicycles are blacklisted due to inherent design flaws. Due to comparative costs, it is better to replace some components than attempt to repair them. CBR inspects each component before we decide to repair or replace.

That depends on the value of a replacement wheel. That should be your first option.

Wheels are more complex and dangerous than frames when they fail. The tensions are great so a cautious review is undertaken before advising on a repair. Some wheels are very expensive to replace and in some cases are easy enough to repair. Others can be to risky to attempt a repair.

Your safety is always our top priority.

Yes we can!

Carbon dropouts are made with specific carbon fibre. The repair undertaken requires the correct tensile carbon otherwise it will not hold the rigours or gear shifting or derailleur removal. We cannot weld alloy dropouts in carbon frames.

It depends where the issue is. Always ask regarding your specific issue.

RESTORATION QUESTIONS

Restoring bicycle paintwork is not like the auto industry where paint codes and suppliers are known. Even if paint codes are known, no two paints when mixed are exactly the same.

We colour match by eye and it depends on a number of factors:

  • Type of paints and lacquers used previously
  • Paint effects (gloss, matt, pearlescent, candy colours, metal flakes, glitter etc)
  • Age of the bike
  • UV exposure

Our QC policy is 95% – 98% unless we stipulate beforehand that designs or paintwork are simply not replicable.

In most cases, our restorations range between 98% – 100%. All artworks are original or precise replications which we create in-house. We have 30 years combined experience in the spray team. CBR’s reputation attracts clients and top race teams from all over the world.

Prices start at £96 (incl vat). Fill in our ‘Request a Quote’ form and we can assess your requirement. The cost depends on the complexity of the area restored, number of colours and graphics, if any.

Once inspected, you will be notified before work commences. You can always opt for the cheaper finish and return at a later date if you wish.

All our paint restorations have a one year warranty. Please contact us for full details.

GENERAL QUESTIONS

The buyer is free to contact CBR to ascertain the origins of the repair with your permission.

At CBR, our repairs, unless stated, have an owner limited lifetime warranty and our paintwork has a one year warranty. Please contact us for full warranty terms and conditions.

It can be difficult to find us. If you would like to use What 3 Words our words are:

///jobs.zips.legs

https://w3w.co/jobs.zips.legs

Take the turn off for Alsford Timber and the D&T Car Wash. Access to the premises is to the right of the car wash entrance. This road takes you under the bridge. As you go under the bridge turn right and park outside of Unit 1A.

Please only park in bays marked ‘CBR’.

Leatherhead train station is a short distance away and there are numerous bus stops nearby.

By Train

Leatherhead train station is only 50min from either London Waterloo or London Victoria train station.

We are a short walk from the station, approx 12-15 minutes. When you get to the Majestic’s roundabout, take the first exit and remain on the left. You will see Key Drive Car and Van Rental and Alsford Timber, take this road and walk down to the D&T Car Wash. To the right of the car wash is the road which will take you to the Bridge Works Industrial Park.  Please follow any ‘CBR’ signs.

CARBON FIBRE IS INFINITELY REPAIRABLE

95% CAN BE SAFELY REPAIRED BY QUALIFIED CARBON SPECIALISTS
WHICH IS WHY WE ARE THE MOST ADVANCED BIKE REPAIR SERVICE IN THE UK

Preparing your frame for us

Here are some helpful tips on how your frame / carbon component should be prepared prior to us receiving it.

Please note your bicycle needs to be fully stripped prior to dispatch / delivery to CBR. We only need your frame / carbon component.

Please download, complete and attach the following booking in form to your frame.

Upon receipt of your frame / carbon component, we will send you a work ticket.
We schedule our work queues on your authorisation of this ticket.
Due to the nature of the work, we are unable to book repairs in advance. We work on a ‘first come first served basis’ – from us receiving you bike. Best to get it to us as soon as possible.

BEFORE SHIPMENT OR DROP OFF

We require stripped, clean frames for inspections and repair. If you are unable to fully strip your bike, your local bike shop should be able to assist you.

Please clean the part(s) as much as possible. Any bike sent to us in an unacceptably dirty condition will need to be washed at a charge of £24 (incl vat).

If the damage is around the seat tube or seat clamp area, please include the seat post and seat clamp when sending the frame.

If your dropout is damaged, please make sure you send in your hanger.

DROPPING OFF YOUR FRAME

Come and see us, we like to meet our customers.

We are open Monday to Friday 9am – 5pm

It can be difficult to find us.  Please make sure you drive to the car wash and then go under the bridge.  If you would like to use What 3 Words our words are:

///jobs.zips.legs

https://w3w.co/jobs.zips.legs

SHIPPING YOUR FRAME

Please place it in a suitable padded box to minimise damage and for re-posting. We like to send it back in your box to minimise packaging costs so make sure the box is going to last 2 trips.

Please label your box with return details. We will arrange a suitable courier and contact you before returning.

Please download, complete and attach the following booking in form to your bike prior to shipping.

International shipping – Please read the international shipping information below.

INTERNATIONAL SHIPPING

If you are shipping an item to us from outside the UK, please contact us before shipping anything!

You will need to complete the customs documentation and mark the item as “Temporary Export (Repair and Return)”.   This is very important as it will show HM Customs and Excise that the item is not remaining in the UK.

Also please contact us for our EORI number which can be added to the customs documents and might assist with quicker processing.

Do not forget to include a Commercial Invoice.  The value you enter here on the customs forms will affect the amount HM Customs and Excise charge in relation to import duties. This could be between 26-30% of the value.  If we are charged any import duties or disbursements these will be charged onto you, unless we are able to get them re-imbursed.  We reserve the right to charge an admin fee for any extra administration we undertake into clearing and re-exporting your item to you.

OUR CONTACT DETAILS

Carbon Bike Repair Ltd

Address

Carbon Bike Repair Ltd
Unit 1a, Bridge Works
Kingston Road
Leatherhead
Surrey
KT22 7SU

International shipping – Please read the international shipping information above

What 3 Words – It can be difficult to find us.  Our 3 words are:

///jobs.zips.legs

https://w3w.co/jobs.zips.legs

Phone

+44 (0) 1372 372 766

Please do not call us to obtain a quote. It is best practice to first email us with clear and focussed images of the damage and surrounding paintwork. That way, we have something to reference when quoting, which cannot be achieved with a call

Opening Hours

Monday to Friday: 9am – 5pm
Saturdays: Closed
Sundays: Closed
Bank Holidays: Closed

OUT OF HOURS DROP-OFF AND COLLECTION OPTIONS

Head for the Hills

Head for the Hills is an independent bike shop who kindly assist CBR customers with bike drop offs and collections on Saturdays.

Address

Head for the Hills Bike Shop
43-44 West Street
Dorking
Surrey
RH4 1BU

Weekend Opening Hours

Saturday: 8:30am – 5:30pm
Sunday: Closed

STRIP AND REBUILD SERVICES

We no longer have a mechanic’s department on site. Please use your local bike shop to strip and rebuild your frame.

Alternatively below are a few local bike shops to us in Surrey that can do this for you.

This would need to be arranged with them separately.

SEE WHAT OUR CUSTOMERS THINK

My Bianchi Specialissima took a tumble and mangled the top tube.CBR were great, kept in touch throughout their thorough procedure and got my frame back to me quickly and efficiently.I was really pleased with the result and despite the complex paint I’m not sure I’d have any idea there had been an issue if I hadn’t seen the initial aftermath of the cat based trauma!Perhaps a bit spendy but that was to be expected given the paint.Thanks so much, would thoroughly recommend!
nathan bliss
nathan bliss
1699521036
They did a fantastic job on my chain suck damage. The price came in within the budgeted range and it looks fantastic. Comms all the way through were spot on too. Thanks guys - great job!
Justin Milligan
Justin Milligan
1698750757
Extremely professional and friendly staff who know everything about carbon repairs.Their work is first class, and as a bonus they were more than willing to give me a tour of their facilities which was most interesting.Thank you very much
Trevor Scott
Trevor Scott
1697619915
Fantastic job against very tight deadlines to repair cracked seat stay before huge race in South Africa. Tanita & Martin were very helpful and communicative, juggling jobs to accommodate my needs, and I would definitely use CBR again (let's hope I don't need their services soon 😉 ). Highly recommended.Also, the bike arrived back by courier with much better packaging that I used to send my frame to them. 👍I didn't get the frame repainted - no time!
Adam Rose
Adam Rose
1697122405
Recently used these guys to repair my carbon Trek mountain bike. Can't have asked for a better service. The repair was done very well and in such short notice so that I could use the bike for a trip I had planned. All the team that I spoke to on email were helpful. Highly recommend.
Alex Chapman
Alex Chapman
1696364231
Good professional service but massively overpriced.
Fat Bloke
Fat Bloke
1695065285
I just wanted to thank the Team at CBR for great advice and excellent work to repair and rebuild my bike following a very nasty collision. Great detail to their work and the bike feels as good as new. A huge thank you to everyone who helped on this project.
Peter Sweeney
Peter Sweeney
1692881917
awesome repair. can't tell where the damage was....thank you
Tudor Weeks
Tudor Weeks
1690800320
Carbon Bike Repair are magicians! I can't think of a bad word to say about all my experiences in dealing with them and in fact spend most of my time telling everyone how amazing they are. I've had a previous frame that I thought was a write off be bought back to life and most recently a very short time frame save on my pride and joy. None of the repairs are visible. For a measure of how far they will go check out You Tube - Francis Cade's ride across America and see how they saved Justins recumbent in a Texas car park. Thank you CBR!
Jules Pancholi
Jules Pancholi
1688136959
These people are outstanding. Saved my wheel and did it with such efficiency, the communication and costs are fantastic
Harvey Jones
Harvey Jones
1687785879
Excellent and expert advice and examination from Tanita - she took time and care.
Jon Bentley
Jon Bentley
1686219080
Damaging my beautiful 18 month old Cervelo P Series time trial bike was far more traumatic than finding myself sliding across the road. The service at Carbon Bike Repair is fabulous. From the moment they had my bike to when I collected it their communication was excellent at every stage of the process. The portal they use keeps all emails, photos, reports, quotes and receipts in one place.The bike is a stunning metallic greeny blue - they said they’d do their best to match the colour.The result is excellent and unless you knew I’d had a nasty scrape on the top of the front fork you’d never spot it.Thanks for a fabulous job.
Fantastic, efficient service and and an amazing end finish to disc wheel repair. I dealt with Tanita who was superb!
Bev Hawkins
Bev Hawkins
1682405369
Mustafa Aşan
Mustafa Aşan
1682095775
I called them to ask their opinion on some carbon damage I had to my frame. They told me to email them photos and they looked at them and helped me out and gave me a quote in minutes
Jack Perchick
Jack Perchick
1682001130
Repaired damage to a Lightweight Meilenstein wheel. I couldn't be happier with the repair and the service and would recommend CBR to anyone. The whole process of booking, consultation and delivery was extremely professional, and the results immaculate. Thank you.
Tom Willings
Tom Willings
1678282829
CBR smashed it out of the park on the repair saving a nice frame from the bin. Structurally correct carbon work and flawless paint work looks like new giving me the confidence it will be safe. Great communication and met my timelines. Thanks so much!
Mark Roberts
Mark Roberts
1676457049
Wow.. Truly wow.. I'd given my much beloved bike frame up for dead after a bike accident, but I thought I'd try my luck with CBR..Honestly, the repair is faultless (paint, graphics, weave everything).. They are not the cheapest I am sure, but can you put a price on perfection - as that's what my repair was..Truly remarkable. Thank you to all at CBR!
Geoff Wilson
Geoff Wilson
1675171878
Above and beyond the call of duty!
C. Parker.
C. Parker.
1670218267
If you need to get your bike carbon fixed the place to go is this workshop.
Gedas Kaval
Gedas Kaval
1670184404
Flew out to America to save a bike from failing. What more can I say?
Mike Douglas
Mike Douglas
1670161987
If you need to get your bike carbon fixed the place to go is this workshop. Just amazing.
Evgeny Dobrov
Evgeny Dobrov
1666944410
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FACTORY SPECIFICATION REPAIRS

FACTORY SPECIFICATION FINISHES