May 2013 – Carbon Bike Repair

TREK MADONE FRONT FORK CRACKS

May 4, 2013

This one baffled me. I don’t usually repair forks but I looked…

TREK MEDONE 6 SEAT STAY AND DROPOUT REPAIR

May 4, 2013

A side impact on the dropout and damaged seat stay. The dropout…

Google Rating

4.8

Based on 188 reviews

Carbon Bike Repair

4.8

Dale McCready

1721030435

Great service and an even better repair. My Frame came back like it was brand new, with no sign of repair and perfect paint match.

Paul Pridmore

1720792805

Great job repairing the seat stay. Very helpful staff and job completed within two weeks, as promised. Definitely recommend to anybody requiring carbon repair to their bike.

Mark McAlorum

1719579759

Amazing repair from Carbon Bike Repair. Top class service

dan boosey

1719483167

Amazing service from start toFinish, the team are really friendly & easy to deal with & made the whole process super easy. I was sceptical that the bike would feel the same after the damage that had been done to it but it’s genuinely as good as new! Can’t sing their praises highly enough

James Rogers

1718970579

Highly recommend these guys for any carbon repair. I found what looked like a fracture on my frame, which CBR quickly confirmed after I sent them a few photos. Great service from start to finish, very personal service, they really care. I was up against time due to an event in France in a few weeks time, and these guys fitted my frame in, did an amazing repair job, and I have now picked it up. Hopefully won't need them again ! but I wouldn't hesitate to go back. Thank you again.

olly stevens

1718883928

Great experience. After a bike crash i thought my nearly new Specialized Aethos frame was toast but Carbon Bike Repair were excellent. Dropped it off and they said they could fix it and took me through the options. Just 2 weeks later the frame was ready to collect and despite not choosing the paint match option you couldn't tell the repair on the carbon finish. They even called me back the next day because they had not added the initial deposit to my balance so gave me a refund. Friendly service and great to have the bike back again.

Jonathan Bell

1718484448

A huge thank you to Martin and the team at Carbon Bike Repair! My carbon handbike got a heavy hit from behind- causing serious damage. Martin turned the repair round in record time so that I can continue my training for our big veterans bike next week. Fantastic service, very much appreciated.

Tim Nisbet

1718297671

If I could give 10 stars I would. What a company! In a world where above and beyond service levels are almost instinct Carbon Bike Repair go to the extremes of upper end client satisfaction! The best and most accommodating company I’ve had the pleasure of dealing with in many years. From the fantastic Tanita, whose efficiency knows no bounds to the incredibly knowledgeable Martin. These guys got me out of a big hole, literally! Thank you people!!!

Ged Keegan

1717953478

CBR carried out a fantastic repair on some carbon chain suck and also damage. The paint repair is brilliant and you can’t tell it was repaired. Kamil stripped and rebuilt my bike for me for the work to be carried out and he is a superb mechanic with some useful comments about maintaining the bike in the future. I would highly recommend CBR (and Kamil) if you need a carbon repair carried out to the highest of standards. They also stuck to the timescale quoted in the estimate which is impressive considering how busy they are.

Tom Taylor

1717531288

Had a fracture on my Tarmac and I brought my bike down to Martin and Tanita at CBR and my god what a professional service from start to finish. To have a fracture on your carbon frame is worrying enough but thanks to CBR I felt totally at ease when they took my bike. You get updates when there is a change with the progress of your bike which is a nice touch.Can't recommend them enough.Thank you.

Gavin Woolgar

1715111045

Helped me out a big hole which was looking like costing me a small fortune. Sorted my repair very quickly with great communication. Hopefully i won't need a use these guys again but wouldn't hesitate for a second if unfortunately i needed a carbon repair again. Quality service.

george greene

1715084799

Great people super helpful

Kamil K

1713901498

Absolutely the best place in the UK to have your bike sorted. Not only industry leading facilities, but also the best mechanic around!

Gary Funnell

1713523891

Having a damaged top tube and paintwork on a frame is never a good day, however sending it to Carbon Bike Repair was the best decision I’ve made in several years.It’s not a 5 min job so don’t expect to wait less than 2 weeks, but trust me the wait is so worth it. My frame came back looking better than new, no way to know it was damaged and the paintwork is absolutely perfect, even the colour change fade is perfect.I just can’t recommend them enough, money well spent and a frame that could have ended in a skip is now as good if not better than it was newThank you CBR

Cristi Bradu

1712321180

Gerry McBride

1708005133

I'd like to thank Rob G and the team at Carbon Bike Repair for the excellent repair work and service they provide.My Trek Domane SLR Gen4 had a cracked chain stay and some other cosmetic issues. I opted for the full restore which I felt was reasonably priced.Communication with the team throughout the process was outstanding and I couldn't be happier with the result which included a fairly priced courier shipment back to the UAE. The bike looks like new.I will happily recommend them to any who may require this typr of service.

Mr O'Sullivan

1707166608

I got knocked in November and whilst the broken bones were the main priority, I was so impressed with the way CBR took the worry out of the damage to my bike. The liaison with Tanita was exceptional, keeping me up to date with the process of working with the LBS to strip the frame, checking the frame for damage and then necessary repairs. The bike came back good as new without a scratch on it. The team that worked on the bike took pride and care in their work. I cannot thank them enough and highly recommend CBR.

George A.

1706978029

Had a really nice experience dealing with CBR. They did a repair on a nasty damage around the bottom bracket of my bike caused from a chain slap. Communication was very easy, turnaround quick and repair looks amazing even though I opted for no paint restoration. Cost was very reasonable too. Recommended

Mark Wade

1706462348

Great company to do business with very professional customer service was very good the work I had done respray my frame top draw job I would have no hesitation to recommend this company many thanks again

Jonathan Holmes

1705484118

Thank you so muchGreat repair, great delivery, first class customer serviceDefinately will pass word amongst my cycling groupBrilliant, Thank You

Massimo Moretti

1705410051

If you own a carbon fiber bike and you need it inspected or repair I could not recommend CBR more. Clear prices, updates and skilled team.

Jason Hill

1705242657

Did a great job on a bike frame for me. Kept updated every step of the way and a first class job.

ben white

1704203293

I used Carbon Bike Repair to fix my Orro Venturi (after running out of patience with Orro Customer Services who weren't interested in communicating, despite the bike being in warranty). There was a small crack in the drive side chainstay. In addition, there were some scuff marks around the bottom bracket from a dropped chain, albeit these were cosmetic.The repair to the chainstay is immaculate. I'm lucky that the bike is matte black so I didn't get it painted, but you have to look very hard to notice any difference.Here's the extraordinary part; I didn't ask for the BB scuffs to be addressed and yet they have seen to them, too. That's the kind of service delivered by a company which values its craft, and its customers. I'm absolutely delighted.If that wasn't enough, the ticketing system and communication is brilliant, quoting straightforward, and people proactive. Finally, I had my frame dropped off to Head for the Hills in Dorking so I could grab it on a Saturday. It's a lovely little shop with friendly, enthusiastic staff and well worth a look.

Paul McDonald

1703670177

Quality carbon workmanship

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