cycling during lockdown – Carbon Bike Repair

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Carbon Bike Repair Ltd

What Can And Cannot Be Repaired On Carbon Wheels?

October 13, 2020

Whilst clearly we can repair most areas of damage on a carbon…

Carbon Bike Repair Ltd

Supporting our NHS Heroes – 15% Discount!

May 11, 2020

Carbon Bike Repair Ltd are offering all NHS staff 15% off any…

Carbon Bike Repair Ltd

WE HAVE RE-OPENED!

April 28, 2020

Having considered the amount of carbon work we have on hold,…

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Google Rating

4.8

Based on 117 reviews

Carbon Bike Repair

4.8

Billy Fletcher

20:48 08 Sep 21

Expensive but good

Graham Day

06:51 28 Aug 21

Very impressed with the repair and the condition my bike was returned. I would recommend others to CBR if you need a carbon repair.

Jackie Kemp

16:17 25 Aug 21

Friendly.

Ally Lawson

09:08 21 Aug 21

mike kirk

13:41 07 Aug 21

These guys managed to turn around 2 repairs to my Santacruz in great time - the work is spot on, contact from them throughout was great and the cost was really reasonable. Would highly recommend!!

Mehregan Movassagh

12:06 07 Aug 21

Far TOO SLOW to complete the repairs, despite of doing a decent job! It took them 2-months to undertake X-ray + repair, despite the fact that the bike DID NOT REQUIRE ANY CARBON REPAIR, and repair was limited to small paint job.Management admitted they do not have sufficient capacity to meet the demand. My suggestion is only to go to them if you are in NO HURRY to get your bike back!

Colin McPherson

09:21 29 Jul 21

Dropped my bike off for a post accident report. Good efficient, friendly service. Highly recommended.

Rardo (Luke Cutmore)

00:14 27 Jul 21

Scott H. Kim

10:27 20 Jul 21

Its a best place. There is a workers working on the time.

Michael Hanreck

07:59 19 Jun 21

Martin was very helpful. I needed carbon top tube repaired quickly and without a respray it was done in less than a week. I am very happy with the repair. ⭐⭐⭐⭐⭐

Mike Ramseyer

09:57 18 Jun 21

Highly professional experienced friendly team. Advised me that my repair may not be possible and helped me make a manufacture warranty claim. Highly recommended.

Mathew Nash

11:38 31 May 21

ChazPilks World Bicycle Relief Ambassador (CP67)

09:58 29 May 21

The rear seat stay in my frame was damaged & whilst I was confident it could be repaired, I was extremely impressed by the quick response for a quote from Carbon Bike Repair.Once they received my frame, they communicated so we could agree the exact repair and paint job I required, and could pass on to my insurer. They kept me informed at all times and completed the repair in under the time estimate.I cannot fault their professionalism and quality.Hopefully, in a few years time, I can also confirm the bike is still riding as good, if not better, than ever!

French Banditi

12:35 28 May 21

Eric gacari

13:07 27 May 21

Fixed my bike and repaired damaged parts. Excellent service and response from start to finish. Would definitely recommend.

Padraic Mc Loughlin

20:17 23 May 21

If you need a carbon bike repaired, this company are the best in the business.I had a recent repair to an S-Works Tarmac carried out by these guys and thanks to them ,it is as good as new.Excellent attention to detail throughout the job.Thanks to all the team involved especially Gurdeep and Martin.RegardsP Mc Loughlin.

Lion Wood (Lionwood)

12:43 20 May 21

Top repair. Highly recommend

Matheus Rippel

10:19 10 May 21

I have no words to evaluate CBR's work, from the first moment always super attentive and supportive.It was several emails until we figured out how to proceed with several steps, shipments between different countries, repairs, payments, and uncountable questions from my side, being all of them well answered and with as much detail as possible.It was incredible to see the pictures during the work and the final result; I am delighted with the results. It looks like brand new; I cannot even say where the fractures were.Thank you guys for all your efforts and support on this repair. I will, without a doubt, recommend you to anyone.

Simon Holloway

13:27 04 May 21

Had a crack on the downtube of my old tarmac frame, you can't even see where they have done the repair and the paint restoration of the whole downtube looks amazing. On top of that it was done much faster than expected. Very happy :)

Ben Green

14:08 23 Apr 21

The guys did a great job repairing my 10 year old S Works Roubaix. I had no idea that carbon fiber was repairable until Sigma Sports recommended CBR. Great service.

Garry Atkinson

17:41 09 Apr 21

Great service, well worth the cost!

Bruno Esteves

19:58 26 Mar 21

Absolutely astonishing, I had no idea that this level of work was even possible. I can't recommend their work enough. Worth every penny, thanks guys. Brilliant.

Jules Pancholi

12:32 26 Mar 21

What a great service. I thought my frame was a right off with a serious fracture but Carbon Bike Repair fixed it. I also wanted to comment positively about the overall experience, quoting was fast, the expert advice credible and confidence inspiring, the communication good, the pricing and timing fair. The quality of the repair and respray looks flawless. Really impressed and I wish Carbon Bike Repair all the best of luck in growing their business.

lilie Sanders

09:46 23 Mar 21

I got my frame repaired after damaging the chain stay due to dropping my chain. Everyone at Carbon Bike Repair were extremely responsive and replied to emails really quickly. The wait time was not too long, and now I have my bike back and rebuilt the damage is completely invisible. I would get a bike repaired here again, and would reccomend anyone with a damaged frame to get it repaired here too!

Michael Coote

17:18 12 Mar 21

The guys at CBR really are masters of their trade. I was astonished by the quality of the finish to my repaired Ridley Helium frame. I keep studying it but can't see any sign of the repair...quite incredible. Furthermore, they are a nice bunch of guys and provide a great service. I would not hesitate to recommend them.

Gerry Akehurst

14:37 12 Mar 21

Following a high speed RTA, just had my Trek Madone frame fractures sorted out by CBR. Absolutely amazing job done by the guys. Job completed with professionalism and courtesy. I felt totally confident with them taking my pride and joy to get it back on the road. Lovely dealing with them all and would highly recommend.

Andrew Adley

10:20 10 Mar 21

I smashed my my bike up in the cold weather and the insurer (PedalSure) sent the bike to CBR for repair. They CBR team did a fantastic job in getting my bike back on the road. Their use of technology for scanning bike frames to prove road worthiness is second to none. I was very pleased with the workmanship and can now enjoy my bike being back to its former glory. Thanks CBR, I will be in touch for a custom paint job in the not too distant future. *****

Matthew Gell

13:05 05 Mar 21

My wife's mountainbike frame was damaged in an accident. CBR were tasked with the repair and were professional throughout the process. The quality of the repair and the paintwork is top notch, and we have no doubts about the integrity of the structure.I would recommend this to everyone, in preference of replacing damaged carbon bike parts.

Ballet Based Movement

11:45 21 Jan 21

This is the 3rd bike for which I have had serviced at CBR. My most recent experience involved a custom re-spray of a Colnago. I had to wait a long time to get the bike re-painted, but that was largely because of Covid. Having finally seen the outcome of their work for the first time today, I am simply blown way. The frame is absolutely stunning. I can't thank these folks enough. Thanks again CBR.

Lee Stephens

21:20 19 Jan 21

Massively impressed with the repair CBR have done to my bike. Their work is impeccable and it’s impossible to tell there was ever any damage.Communication of job progress is excellent and they even sent pictures of the work they had done throughout.

J Cleary

18:44 04 Jan 21

This is a very late review of work done to my Giant Defy about 3 - 4 years ago. The service from these guys was excellent and I did feel like nothing was too much trouble and they acted professionally but the paint finish on my bike was pretty poor, with overspray and underspray where you didn't need it. The paint was also brittle which meant it flaked off everywhere so we gave the bike the nickname Jolly Green Leper. I'm sure their painter was an enthusiastic amateur as the design was good but really not an ideal finish. Anyway, sorry it's late and I can see the guys have moved on since but review added for fairness and balance. I'd probably use them again tbh if they have changed their painter.

Colin Eccott

14:14 17 Dec 20

Kevin Gray

12:54 04 Dec 20

Excellent service from start to finish, communication was perfect. If you are in the unfortunate position that you need you pride and joy repairing look no further, the repair on my frame was completely undetectable !!

Jim Harley

15:12 24 Nov 20

Completed a tricky repair for me to a good standard, even flagged a couple of other issues they discovered upon further inspection.

Hamish

09:58 16 Nov 20

In short you’d never know, looks like nothing ever happened, cracked chain stay on a Project One Trek SLR looks like new.I was advised it was the only place for carbon bike repair and now I know why.

Neil B

16:30 12 Nov 20

Great communications and really good to deal with. 🤞 For my bike. ☺

Alastair Read

11:25 31 Oct 20

Excellent service and really helpful. Very happy with the work that’s been carried out. The drop off and collection from Head for The Hills in Dorking was ideal. Thanks

Raymond Rowles

12:06 16 Oct 20

Richard Binns

17:48 07 Oct 20

Excellent repair and service. Responsible priced and I still have my MTB.

Leonie Chettle

09:32 28 Sep 20

Fantastic service from Carbon Bike Repair to my much loved S-Works Venge frame. Always responsive, a very clear initial estimate with clear quote once the frame had been inspected and damage assessed. Bike returned with repair area totally invisible to timescale as originally quoted. A very happy customer and would gladly recommend to anyone unfortunate enough to damage their bike.

Chris Boulden

09:06 21 Sep 20

Had my chainstay repaired at the axel area after the carbon got chewed. It looked terrible prior to repair. I'm overwhelmed by how excellent the job was done. Fantastic work!

Rob Harrison

09:02 18 Sep 20

Dawson Hardiman

09:49 15 Sep 20

Yet more quality work. Unfortunately I've had to use CBR 4 times in 4 years, and can;t think of any aspect I can fault them on. From initial quote, clear process and comms, the repair itself, profiling, paint and then rebuild. I have asked them to do some or all of the above, and it is consistently first class. The team are friendly and knowledgeable My only disappointment is there is only one CBR, and they are busy, so you will need to wait for quality service!

Linda Worsfold

16:57 05 Sep 20

Great service very happy!

Naz Pambakian

06:53 30 Aug 20

Great service for bike repair following being knocked off bike. Absolute reassurance that bike is safe to ride which was most important to me.

Gavin Pledge

15:07 21 Aug 20

Jon Ryan

18:24 19 Aug 20

Amazing standard of work, very friendly and helpful team.

Andrew Taylor

15:19 17 Aug 20

They handled a bike evaluation for the insurers of a driver who hit me. This seemed fine and the evaluation was honest. But in the 8 months they had the bike I moved home and told them 3 times I'd moved when they arranged to send it back to me. Guess what address it still went to? My old one. Now I've got to arrange getting a huge bike box from an address at short notice.*Update - They rang up, apologised and took responsibility. Unusual for a company to do that and much appreciated. 1* increased to 4*.

Gerry Hamontree

03:11 14 Aug 20

Bruno

10:42 08 Aug 20

Carbon repair decent enough but rebuilding the bike including servicing was very poor and has left me having to pay again to have the service done professionally. Certainly would NOT recommend leaving your bike in the hands of their mechanics.Paid the deposit for the work to go ahead and was quoted 3 weeks. 7 weeks later I took delivery! Very unreliable and poor service. I would never return there.

tracey

09:36 06 Aug 20

Easy directions, friendly staff

Alastair Merrill

20:15 04 Aug 20

Expert carbon frame repairs! Excellent workmanship and service. Thoroughly recommended if you have a damaged carbon frame or component, or want the reassurance of a professional safety check if you've had crash and need your bike checked out.

Steve Maher

11:44 02 Aug 20

I was really pleased with the work and I thought they were professional from start to finish, with super fast responses to any queries. I hope to never need them again, but would go back.

nicholas wells

16:05 30 Jul 20

Fantastic quality of repair, cant believe what's been done to get my bike turned around in time for my holiday, would highly recommend!

Cathy Robertson

16:49 27 Jul 20

I had the top tube of my LIv Langma repaired (via insurance), and CBC have done an amazing job. The paint job was complex, and the final result looks like new. Professional, prompt and friendly email contact throughout, and excellent customer service. Highly recommended.

Julian Shawcross

15:55 23 Jul 20

Almost new Trek Madone SLR7 Project One - snapped steerer stop and bad scratch / chipped paint on forks. My insurance co. told me that as my bike is almost new and due to the quality of paint that I need to send my bike to CBR as they are the best. Amazed when I got my bike back as it looks like new - I cannot see where the repair was at all - very very pleased.

George Yiannelis

10:17 17 Jul 20

I recently got my Cube Agree frame sprayed from the team @ Carbon Bike Repair. I found the overall experience from the initial assessment all the way to completion of the job first class. An absolute great team of extremely knowledgeable professionals and true fans of the cycling world that simply love what they do and delivery exceptional results! Massive thank you to the team for bringing my old looking bike into the future and look forward to doing business again with you soon!

Robert Taylor

09:05 16 Jul 20

I sent my Cannondale carbon knot 64 wheel to carbon bike repair as it had some nasty scuffing.The wheel returned back to me very quickly and the work they did was amazing i couldn't see the repair and wheel looked brand new again.Thank you everyone at carbon bike repair.

Kurt Wojtech

06:50 19 Jun 20

I couldn't imagine how the damage could be repaired and how the matt paint could be reconstructed.The result is a professional, excellent and outstanding work.They know what they're doing.100% recommendable!

Jack Spicer

16:55 26 May 20

Excellent quality of work. Bad customer service. Oscar was very rude.

Francis TREADGOLD

07:26 02 Mar 20

I put my bike in to CBR based on hearsay from 3 different friends who all called out the same name. I sent my bike in due to a 50kmh over the bars into the desert experience with a cracked top tube...and I am immensely pleased to say that it has come back, absolutely immaculate and as if nothing had happened to it. The workmanship is nothing short of top drawer, but for me, as I am living half way around the world, is the customer service I received. They kept it simple and did what they said they would do. Informed all the way from start to finish, and even when they were busy, they had time for a quick 2 minute call to answer a question of or 2. Impressive company to work with, and no wonder they are busy all the time. Chapeau to all of the team under Doug Addecott's leadership...thanks again guys..!! A big thumbs up from the Middle East..!

Steve Godfrey

20:30 12 Feb 20

Mike Laing

14:33 12 Feb 20

Had a small chip in the paint work but thankfully no carbon damage had the paint work done was blown away with the quality of the work done, Would highly recommend

Trevor Cammack

13:36 04 Feb 20

I bought my Wifes Cannondale to have her frame resprayed. The guys have done the most amazing job and the bike looks absolutely beautiful. I can't recommend these guys highly enough, a fantastic experience from start to finish.

Simon Goldsmith

08:55 23 Jan 20

Very professional, however I don't believe they take the proper time to diagnose when the lacquer (paint) has cracked, too quick to state it's a crack in the carbon.

Rob old

14:34 02 Jan 20

Threaded my carbon. They are now as good as new thanks to CBR. Saved me hundreds of pounds from if they needed to be replaced

James Luce

16:10 13 Dec 19

Good professional service but not cheap. The quality is visually good and I cannot see the join.

matthew tithecott

16:58 22 Oct 19

Oscar Mathew

11:50 06 Oct 19

My top tube was damage after an attempted theft. Repair organised through insurers, performed by CBR. Absolutely no sign of the damage having taken place now, as good as new. Fab result, great service. Before and after photos for comparison

Marc Baker

14:10 26 Sep 19

Professional, punctual and responsive.

Andrew Davis

22:36 21 Sep 19

Euan Jennings

18:19 17 Aug 19

Absolutely first class job they have done repairing my carbon frame after the top tube got damaged. Blended the repaired section in and can’t tell where it is. Amazing.

Alfie G

19:50 08 Aug 19

Fixed my carbon forks that well that I had to check photos to see where the crack was originally. Fast, efficient and superb work. Highly reccomend.

Tom Barker

14:11 07 Jun 19

Sent my frame in 2 years ago to repair the broken chainstay. The service was impeccable, the process was clearly outlined and all costs were upfront. The frame has been as good as new since and cannot recommend them enough!

Alister Beveridge

17:55 16 Feb 19

Well they fixed it and it looks great.

Stuart Dickson

21:03 24 Dec 18

Professionals at their game

Myles Gatherer

09:43 17 Dec 18

Brilliant customer service, fast turnaround and reasonable prices. Really pleased. Photo before repair.

Alan Hughes

12:10 01 Dec 18

Had the wife's special Canyon CSR repaired. They did a great job of the paint work.Kept the Matt paint.

Mike Benfield

08:34 20 Nov 18

I experienced what must be the epitome in great service - communication was excellent and very responsive, pricing was competitive and the repair job looked like the bike had never been broken. Have already referred Paolo and Mike to friends. You wont regret it.

Matthew Baldwin

10:01 11 Nov 18

Excellent service, I had an issue and they resolved it straight away.

Johnny Cairns

10:40 15 Oct 18

Excellent company, very professional job. Got my planet x exocet 3 fixed. Repair is excellent as it looks better than the original dropout did in the first place. Great to have the bike back again! Thanks😀

James Lewis

09:18 05 Oct 18

If you need your carbon bike repaired this place is fantastic. I've taken my bike here twice. Both times the team here have done a great job. I also had my bike rebuilt here too, the price for a rebuild is on par with other bike shops but the mechanics here are brilliant. They also offer custom paint jobs and refurbishment too. Keep up the top work!

SpanishOlive

21:07 17 Sep 18

Very helpful

paul hamblett

16:12 20 Aug 18

Dealt with CBR after crashing my road bike. The process with them was nothing but brilliant. Smooth efficient, professional, always responding super fast to emails. Everything I asked if them, nothing was too much for them. Would advise them to everyone. Thanks guys, special mention to paul.

Hashim Mohamed

19:35 24 Jul 18

Dean Gilmore

18:14 23 Jul 18

Really nice job to repair my rear brake bridge on a Pinarello Dogma. Without this the frame would have been a write off. Opted for the basic paint finish but that was a really nice, neat, shiny black. Very friendly service, rough quote based on photos by mail was matched by the real one after the guys had a look at the bike. Definitely recommmend this company

TheGorillaFirm

13:13 19 Jul 18

We cannot recommend these guys highly enough. Their work is outstanding, whether it be a carbon repair or paint restoration. We've sent them lots of frames, most of which are very high end. Some of the frames have had quite serious crash damages and we have been beyond impressed with the quality and finish on every occasion. Customer service and communication is also excellent.

Duncan haynes

17:53 04 Jun 18

I had my 10 year old carbon bike refurbished with CBR recently. They did the most amazing job of fixing cracks, full respray, new graphics and full rebuild. really impressed with the guys both keeping me informed of the works, costs and the final finish. Totally recommend 100%.

Charlie Heffernan

13:48 27 May 18

James

19:48 23 May 18

Had a bike resprayed here and can say it is amazing it has had so many compliments such great job so would 100% recomend to anyone.

Matt Wilde

18:24 08 May 18

I wrecked my carbon bike and the staff were extremely helpful. Very proffesional advice and didn't charge me for the time they took in checking it etc including collecting my frame from the local bike shop. Hope i don't need them again but would definitely use them if I have any future problems. Thank you.

Chris G

11:48 26 Apr 18

Proper experts - know exactly what they are doing in every aspect.

Andy Murray

23:10 17 Dec 17

Jon Linscott

10:37 02 Nov 17

Couldn't have been more helpful coupled with a high quality service. Highly recommended.

Trimble MTB 26er Weight Weenie

10:45 17 Oct 17

Excellent service, workmanship. At a low price and a fast turn around. Wouldn't go any where else. A+++ 100% recommended.

Kyle Boyd

20:06 12 Oct 17

I recently sent my bike frame here for a repair on two paint chips to the top tube. The price was resonable and about three weeks later I had my bike back. The technicians did a fantastic job at touching it up and it looked like new again which at first I was very happy about.However .... Upon further inspection, when building the bike back up I noticed that there was a new chip on the head tube of the bike that for certain wasn't there before. Extremely annoying. I was told that "it probably happened in postage" however it seems too specifically placed for a postage incident in my mind.On the postage front, one other concerning matter was that the bike was sent back with hardly any protective packaging just a bit of bubble wrap. All of the protective packaging I supplied had been left at the bottom of the box unutalized. Why?To be fair, I did mention this and I was told they would look into repairing this for me but unfortunately I would have to take It apart again and i'm reluctant to send it by courier. I just don't have the time to drop it off in person either.In summary, by all means send your bike here and I'm sure they will do a good repair to your pride and joy. However, I would most certainly drop it off by hand do not send it by courier.3 stars is a fair review in my opinion of my experience with this company.

Simon Whiten

19:20 31 Aug 17

Raffa Rhythms

17:20 16 Jun 17

After my bike frame was damaged in an accident, I didn't know where to go. Two bike shops basically told me I should scrap my bike as it was no longer safe to ride. My insurance didn't have much knowledge on the subject either. My local bike shop recommended Carbon Bike Repair to see what they'd say.I dealt with Ben at CBR. He was extremely efficient, polite and helpful with all my concerns. I felt safe dealing with them, and was very impressed with their workshop when I went there. Ben kept me updated while repair was happening, and with their express service they got the repair done in a week. They have done an excellent job. I have already told people about them and wouldn't hesitate to recommend them as I was so impressed. Professionalism and a very high standard of work by people who obviously love their work and take pride in what they do.Thank-you.

Mark Trimmer

20:26 15 Jun 17

Carbon Bike Repair came highly recommended by 2 local bike dealers after crack in rear seat stay found. They responded to my phone call and email immediately. On dropping bike off was really impressed with the workshop and with how they explained the processes they follow. They kept me up to date with the progress of the repair and on collection was delighted with the result. The team are clearly passionate about the service they provide. I would highly recommend them.

Greg Gosling

17:11 13 Jun 17

Astonishingly good; yes it took a while but Rob and team have taken a possible write-off and restored it to as-new. The frame has had 7 years hard use and then a massive head-on. Now it is like new again - well worth the investment.

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